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Job Title


Transport Service Officer


Company : LiveBetter Community Services


Location : Lithgow, Australia


Created : 2025-06-24


Job Type : Full Time


Job Description

Do you love driving, enjoy good chats, and have a heart for helping others?Permanent, part-time role (Monday, Wednesday, Thursday and Friday)Grow your career and change lives in Lithgow, regional AustraliaLiveBetter Employee Benefits IncludeSalary Packaging (increase your take home pay)!Access to our 24/7 employee wellbeing & safety appSupplementary Parental LeaveAdditional Purchase LeaveEmployee Referral ProgramFitness PassportService & Recognition AwardsLearning and Development opportunities, with diverse career pathway options(Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits)About The TeamLiveBetter Community Transport provides safe, comfortable, and affordable transport for the frail aged, younger people with a disability, their carers, and the transport disadvantaged. TNSW defines transport disadvantaged as being affected by specific circumstances that leave people with limited or no access to private transport and difficulty in accessing conventional transport. It also recognises that people living in isolated and remote communities are more likely to be part of this group.About The RoleAre you the kind of person whos always on time, knows the back roads like the back of your hand, and finds joy in making someones day easier? Then we want you behind the wheel of our community transport service!Were on the lookout for a Transport Service Officer who can safely transport our amazing customers to their appointments, shopping trips, and social activities with a smile on their face and compassion in their heart.Your Key Accountabilities Will IncludeProvide assistance to customers accessing the vehicle and ensure safe delivery into the facility they are attending or to their own home, enhancing the door-to-door service offered.Assist customers with shopping, baggage and/or mobility aids ensuring compliance with the guidelines set down by policy and procedures.Use of technology including Electronic Tablets (run sheets, rosters & customer jobs will be accessed via a mobile Electronic Tablet in each vehicle), mobile smart phones and computers (to access emails).Ensuring designated schedules/routes are followed and customers are collected in a timely manner.Applying local community knowledge in day-to-day transport duties with back up by a GPS system if required.Completion of record sheets of passenger trips and data (both written and electronic).Collection of monies from customers and issuing receipts, managing a till and balancing/counting monies received.Implement organisational vehicle maintenance and safety procedures and take all necessary precautions to prevent damage to the vehicles.Ensure vehicle supplies are maintained and current.For detailed information about this role, please refer to the position description.About YouWe would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day-to-day work life.To be successful in this role, you will also have the following:Current LR class drivers licence to operate up to a 23-seater bus, or C class drivers licence with willingness and ability obtain LR class drivers licence.Current NSW Ministry of Transport Driver Authority or willingness to obtain.Current First Aid and CPR QualificationsProven safe driving record.Excellent communication skills along with the ability to be compassionate and patient.Ability to work effectively in a team environment as well as independently, whilst enjoying a degree of responsibility in your position.Sound time management and organisational skills allowing you to run on time and follow a designated schedule.Ability and willingness to use technology such as smart phones, electronic tablets and computer programs.Basic administrative skills allowing you to complete documentation, collect money and issue receipts.LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.You will be required to undertake and pass a Nationally Coordinated Criminal History Check, pre-employment wellness check (including drug and alcohol screening) and obtain an NSW Working with Children Check and NDIS Worker Screening Clearance.Sounds great? What next?To convince us that you are the best person for the job, please provide a resume and cover letter that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role.Closing date: 11:59pm, 1 July 2025 (Australian Eastern Standard Time)Enquiries: David James, Multi Site Coordinator, 0459 878 456About LiveBetterLiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives.For further info about us and to see for yourself the great things that we do, you can visit:#J-18808-Ljbffr