Job Title

Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues thats exactly what its been. Whether youre interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.By way of brief introduction, we are a well-established, on-trend home dcor and linen retailer. From humble beginnings (some 47 years ago!), weve scaled to 71 stores across Australia and we''restill growing!Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, thats just how youll feel - at home!Job DescriptionNow is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly excitingTeam Leaderrole at our Moore Parkstore. As a Team Leader at Pillow Talk, youll support the store leadership team by leading from the front and inspiring your peers to do their best work every day. Youll support the smooth and efficient operating of the store, which spans handling customer queries and concerns, driving the team to reach budget and KPIs, receiving and organising the stores inventory, helping to maintain the store''s visual appeal, and keeping track of the store''s sales and KPI progress. Youll create and apply value to every customer interaction, capitalising on every opportunity to bring the meaning of comfort and style to life.A bit about you...Experience working in a customer-centric retail environment within a Team Leader, Supervisor, or 3IC role with proven exposure to customer service and supervising a teamPassionate about providing great customer service and championing best practices in stock, service, safety, operational procedures, and visual merchandising to set the standards for your teamAbility to support the Store Manager and Assistant Store Manager in the overall running of the store with the confidence to step up when neededShows commitment to every customer and makes a conscious effort to improve their in-store experienceHighly personable and confident individual who has an outstanding ability to develop interpersonal relationships with customers and colleaguesConsultative selling experience with proven ability to find the right products for our customers and instill confidenceAbility to multitask and cope with changing prioritiesHighly creative with a keen eye for detailGreat listening and problem-solving skillsWhy we think you should consider joining the Pillow Talk Tribe!Retail Award Level 3 plussuper, and generous monthly performance incentives60% store discount after qualifying period T&C''s applyFree onsite parking100% Australian-owned and operated companyExperience the advantages of our Flare partnershipNovated Leasing and a host of other benefits await!One of the largest linen and homewares specialists in the countryOpportunities for further learning andcareer growthWarm, friendly andsupportive work environmentPassionate and knowledgeable teamOn-trend, high-quality products that make "selling" a true pleasureFamily values and a culture of inclusivity and belongingOur business is in a good place right now, but where we are going is even better! For your chance to join the Pillow Talk Tribe apply below!We are a CircleBackInitiative employer, which means we commit to responding to every person who expresses interest in working for us.Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that arent justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview. #J-18808-Ljbffr