Job Title

Company DescriptionWe are seeking an energetic and enthusiasticHotel All-Rounderto work across our Front Office & Food & Beverage operations atIbis Melbourne Hotel & Apartments.Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets.Job DescriptionProvide personalised service and a memorable experience for our guests every guest, every interaction, every day.Shifts in Food & Beverage & Front DeskChecking guests in and out Maintaining accurate guest accountsTaking bookings, providing helpful information & entering reservationsAnswering guests queries in a timely and efficient manner.Efficiently in serving food & beverage for restaurant and conference roomsBreakfast service including buffet, and maintaining presentation of the restaurantQualificationsPrevious hotelfront office reception experience preferableProfessional telephone manner and exceptional customer service skillsHave a strong attention to detailAre flexible and ready to work across a seven-day roster, including weekends and holidaysKnowledge of beverages including barista coffee, cocktails and wines to be able to maximise average spendAbility to work in a fast paced environment, with attention to detailRSAAdditional InformationWhat is in it for you:ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation andFood & Beverage,Learning programs through our Learn your Way Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)Opportunity to develop your talent and grow within your property and across the world! #J-18808-Ljbffr