Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Hey BuddyCo-founder & CPO | Hey Buddy | me&u | HelloFreshAbout usWe''re hey buddy, a fast-growing, founder-led AI startup reshaping the future of hospitality. Our mission? Fix the broken dining experience - for good.Founded by the teams behind Dimmi and me&u, were building an AI-driven concierge and commerce platform that empowers venues to operate smarter and customers to experience dining the way it should be: seamless, personal, and a little bit magical.We''re in the early stages but already working with some of Australias leading hospo groups - and growing fast. If you want to help build something ambitious from the ground up, and you''re not afraid to get your hands dirty while thinking big, this might be the one.About the RoleWere looking for a Senior Product Manager to be the 2IC to our Co-Founder & Chief Product Officer. Youll be at the heart of what we build - owning key product areas, driving discovery, running workshops, collaborating cross-functionally, and pushing ideas from zero to launch.This role is part strategist, part operator, and part builder. Youll help us turn insights into interfaces, complexity into clarity, and scrappy ideas into high-impact features.Theres no product team (yet) - just you, the CPO, a brilliant group of awesome developers, designers, and operators who want to build better tools for the hospo world.What Youll Be DoingOwn high-priority product initiatives end-to-end - from insight to impactBe the CPOs right hand - shaping strategy, running standups and workshops, and keeping the train movingRun discovery sessions with customers, partners, and internal stakeholdersWrite clear, actionable specs that translate vision into velocityCollaborate with design and engineering to build features that solve real-world problemsGet your hands into data, customer interviews, and usability testingBalance quick experiments with long-term thinking - always with an eye on valueBe comfortable saying I dont know - yet, and know how to figure it outWho You AreYouve got 4+ years of product experience and have shipped things you''re proud ofYoure equal parts strategic and hands-on - able to zoom out and then get stuck inYoure commercially smart (understand the importance of deep diving into driving revenue, retention, and internal efficiency) but also customer and product obsessed and find the right balance with finding creative solutions to problems that work for the balance sheet but also wow the customerYoure emotionally intelligent and know how to read a room and adapt a workshop or client facing session when needed. Youve always been agreat communicator - written, verbal, async, in a doc or in a room full of peopleYoure obsessed with solving problems, not just building features and you are data obsessedYou thrive in fast-paced environments where the path isnt fully mappedYou take ownership and initiative - no one needs to chase you. You own your role but are humble and never arrogant in your approachYou like thinking in systems (a bonus if you can understand a simple API but not a requirement), asking the dumb (smart) questions, and making good calls with imperfect dataBonus points if you have:Experience in hospitality is highly valued but not a must (worked in a bar/ restaurant? Tell me more about what you learnt and the tech that couldve helped along the way)Experience in AI, or voice/ commerce platforms would be a big bonusA strong product design sensibility and care about experience end-to-endWorked directly with founders or in early-stage startup environmentsAt hey buddy, we care deeply about velocity, craftsmanship, and impact. Were honest, direct, and generous with feedback. We dont believe in perfection - just progress. If you love real-world problem solving and shipping quickly, youll thrive here!Why Join Us? Work directly with founders whove scaled hospo-tech before Get in early and help define what we build and how we build it Join a team that moves fast, dreams big, and cares deeply Own a piece of the company with meaningful equity Flexible working: were based in Sydney, but this role can be anywhere in AustraliaLets build the future of hospitality -together.Shoot us a note, apply now, or DM us with any questions. Wed love to chat.The interview process and next steps:Step one: Upload a 5min video and tell us about yourself and why this is the perfect role for you. Get creative. A quick opportunity for us to get to know you, see your presentation skills in action, and feel free to show off your skills in using something like Loom (or similar) which we use for internal product launches and comms. As a guide wed like to know why you think youre the perfect fit for the role, what excites you about the opportunity, and maybe 1-2 interesting facts that we wouldnt get from reviewing your CVStep two: A one hour in-depth interview with Kish (cofounder and CPO). An opportunity for you to get to know more about hey buddy, and for us to get to know you. Have questions for me? Bring them along to this interview. We believe interviews should be a two way process and a good way for you to know us too!Step three: An informal fit interview where youll meet more of the team and maybe grab coffee with us if youre in Sydney! (Otherwise this will be online with more of the team)Step four: A final presentation to us on a specific product problem we will share with you. It will test your creative thinking, presentation skills, and give you an opportunity to meet with the co founders of hey buddyStep 5: You join us! We fly, it is a lot of fun and you are working with a killer founding startup team.Please submit your video interview by Sunday 25 May 2025. Send your video to careers@heybuddy.au (or message Stevan and I directly) Thanks! 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Job Title
Senior Product Manager