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Job Title


Sales Operations Manager


Company : Triskele Labs


Location : Melbourne, Australia


Created : 2025-06-24


Job Type : Full Time


Job Description

10 hours ago Be among the first 25 applicantsTriskele Labs is a leading cybersecurity services firm built around one core goal: deliver exceptional outcomes to clients through smart, pragmatic, and reliable solutions. We focus exclusively on services across advisory, offensive, defensive, and response practices. Everything we do is underpinned by a strong culture of quality, customer focus, and execution.We are growing fast and scaling up every part of our business, including how we go to market. Our sales operations need to match our ambition and support the sales team with the tools, processes, training, and structure they need to succeed.About the RoleWe are looking for a Sales Operations Manager to join our team and own the implementation of sales strategy across process, systems, reporting, and enablement. You will work closely with the Sales Director to bring the sales vision to life through structure, discipline, and execution.This is a critical role that will support the sales team in delivering outcomes through the right tools, frameworks, workflows, and reporting. You will take the GTM direction set by the Sales Director and Head of Marketing and turn it into usable, repeatable processes that allow the team to scale.You will also own training and enablement. That includes making sure the sales team is confident in using HubSpot, understands all Triskele Labs services and how to position them, and has everything they need to convert opportunities into clients.This is a delivery role. We need someone who can build and do. The ideal candidate is highly organised, thrives in fast-paced environments, and knows how to balance structure with flexibility.Key ResponsibilitiesSales Strategy Implementation- Translate sales strategy into operational frameworks that can be rolled out and executed by the sales team- Build processes that support lead management, opportunity lifecycle, pipeline hygiene, territory planning, and account management- Align implementation with business priorities and evolving GTM strategies- Ensure every initiative has clear workflows, definitions, templates, and documentationHubSpot Ownership and Reporting- Take full ownership of the CRM environment including configuration, field structures, workflow automation, and team usage- Build and maintain all sales dashboards and performance reports including pipeline metrics, forecasting, activity tracking, and conversion rates- Define and enforce standards for CRM hygiene, pipeline stages, and reporting accuracy- Work with leadership to surface insights and trends that support better decision makingSales Enablement and Training- Deliver structured onboarding for all new sales team members across tools, processes, and Triskele Labs service offerings- Run regular training sessions to keep the team updated on services, pricing, messaging, and positioning- Ensure every member of the team understands our full service suite and knows how to qualify, pitch, and sell each one- Create and manage a centralised training and resource library including playbooks, pitch decks, objection handling guides, and pricing calculatorsGTM Rollout and Service Launch Enablement- Work with the Sales Director and Head of Marketing to roll out GTM plans for new services- Implement all supporting processes, collateral, tracking, and reporting needed for successful GTM execution- Train the sales team on the new offering including positioning, value props, qualification questions, and handover to delivery- Track adoption and performance of new offerings to support continuous improvementCollaboration and Support- Act as the central point of contact for all things related to sales systems, processes, and enablement- Partner with Marketing to ensure campaign leads are processed and followed up effectively- Work closely with Delivery and Customer Success to ensure seamless handovers and alignment across the client lifecycle- Support the Sales Director with ad hoc projects and strategic initiatives as requiredAbout YouExperience in sales operations, enablement, or CRM administration within a services-led businessDeep knowledge of HubSpot including configuration, workflows, automation, and reportingAble to build processes from the ground up and embed them across teamsStrong communicator with a focus on training, coaching, and lifting capabilityOrganised and detail-oriented with a mindset for efficiency and scaleSelf-motivated and able to balance multiple projects without needing micromanagementPassionate about supporting others and creating an environment where sales can thriveWhy Join Triskele LabsBe the engine room for a high-performing and growing sales teamWork in a business that values precision, ownership, and genuine impactPlay a key role in shaping how we go to market as we scale nationally and internationallyCollaborate with passionate and skilled people across sales, marketing, and deliveryEnjoy autonomy, flexibility, and the opportunity to build a function from the ground upSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesComputer and Network SecurityReferrals increase your chances of interviewing at Triskele Labs by 2xGet notified about new Sales Operations Manager jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 2 weeks agoSouthbank, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoLaverton North, Victoria, Australia 1 day agoManager - 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