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Job Title


Reception Administrative Officer #1102-C


Company : STARTTS | NSW Service for the Treatment and Rehabi


Location : Sydney, Australia


Created : 2025-06-26


Job Type : Full Time


Job Description

Reception Administrative Officer #1102-CJoin to apply for the Reception Administrative Officer #1102-C role at STARTTS | NSW Service for the Treatment and Rehabilitation of Torture and Trauma SurvivorsReception Administrative Officer #1102-C4 days ago Be among the first 25 applicantsJoin to apply for the Reception Administrative Officer #1102-C role at STARTTS | NSW Service for the Treatment and Rehabilitation of Torture and Trauma SurvivorsDo you want to work in one of Australias leading organisations providing treatment and rehabilitation to torture and trauma survivors; thats quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities.THE ORGANISATION STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths.THE ROLEThe Reception Administrative Officer serves as the first point of contact for clients, staff, and stakeholders, representing STARTTS with professionalism and empathy. This role is responsible for delivering high-quality reception and administrative support services that contribute to the smooth operation of the organisation. A key challenge in this position is the ability to manage competing priorities and maintain efficiency in a fastpaced, dynamic environment while ensuring all interactions reflect STARTTS'' commitment to client care and cultural sensitivity.PERKS & BENEFITS Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements Salary packaging options that reduce your taxable income and increase your take-home pay. Great education opportunities through our Training department. Access to our Employee Assistance Program (EAP) for staff and family members. Discounted gym memberships with a Fitness Passport. Flexible hybrid work.Position No: 1102-CClosing date: Friday, 27 June 2025Work Type: Full time; 38 hours per week. Contract up to 30 June 2027 (continuation subject to ongoing funding)Location: Sydney Metropolitan officesSalary: Administrative Officer Level 2. A generous salary packaging scheme is also offered.ESSENTIAL REQUIREMENTS1. Proven listening and questioning skills applied to a multicultural background customer service environment.2. Proven experience on a busy Reception in a multicultural environment, managing conflicting priorities. 3. Demonstrated experience in general administration support tasks including ability to plan, prioritise and organise work activities to achieve work outcomes.4. Demonstrated attention to detail with a high level of accuracy when undertaking data-entry tasks.5. Ability to work independently and as part of a multidisciplinary team within a multicultural environment. 6. Ability to be flexible and adaptable to changing priorities including willingness to travel between STARTTS metropolitan offices when needed.7. Excellent oral, written, and interpersonal communication skills and proficiency in the use of Microsoft Office.8. Current NSW Drivers Licence. *This position is not considered child-related employment and will require a National Police Check.VACCINATION REQUIREMENTS**This role is a Category A role.It is mandatory for Category A workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies). Vaccination and/or assessment is required for Category A workers for the following transmissible diseases measles, mumps, rubella, hepatitis B, varicella (chickenpox), diphtheria, tetanus, pertussis (whooping cough), influenza and tuberculosis.COVID19 vaccination is strongly recommended, but not a requirement for employment. If successful you must provide evidence of vaccination and/or assessment.Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn.If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required.HOW TO APPLYTo be considered for this position, please ensure you address the selection criteria as thoroughly as possible.1. Complete a Write a Statement Against the above Essential Requirements outlining how you meet the selection criteria (see the guide How to apply for a job at STARTTS)4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)6. A cover letter is optional. 7. 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