Join to apply for the Key Account Manager, Neuroscience - VIC WEST & TAS role at Ipsen1 week ago Be among the first 25 applicantsJoin to apply for the Key Account Manager, Neuroscience - VIC WEST & TAS role at IpsenTo build and maintain strong professional relationships with key customers and other health care professionals by providing approved product information and programs to improve patient outcomes, meet or exceed sales and market share targets and satisfy customer needs. To work within the relevant Ipsen and Medicines Australia Ethics and Compliance rules.Knowledge and expertise across products and the external healthcare environmentDemonstrate Clinical Expertise In Your Specialty Area With a Clear Understanding Of The Factors That Impact, Shape And Influence The Healthcare Ecosystem. This IncludesMaintaining expert scientific knowledge in your specialty areaDevelop and maintain a deep understanding of the patient pathways from diagnosis to treatment in the hospital and/or communityDemonstrate a deep level of understanding of the clinical data, guidelines and clinical practices to provide value to customers using Ipsen therapiesAchieve the minimum standard for all disease state, product and competitor knowledge quizzes, and proactively identify (and rectify) gaps in knowledge and expertise.Demonstrate knowledge and expertise byImplementing and facilitating tailored, valuable, on-label, in-field clinical dialogue for key clinical personnel that optimises patient outcomes;Conducting product and/or disease state and/or company presentations to customer groups to positively position Ipsen productsAccount management expertise in planning, collaborative ways of working and achievement of account goalsFor prioritized accounts utilize Ipsens account management ways of working. This includes:Establish strong cross functional ways of working with your account team members across market access, medical and other core team membersWorking with the account team, develop and maintain strong external strategic relationships within the account including; decision makers, healthcare professionals, heads of pharmacy, policy / protocol influencers, multi-disciplinary teamsIdentify departmental and stakeholder drivers and barriers in the account and capture key information in our customer relationship management system (Veeva)Develop an account plan with your cross functional team that is grounded in deep customer insights and an understanding of the healthcare ecosystemWith your cross functional account team, collaboratively align on an account goal and critical success factors to deliver triple win solutionsDevelop a visible action plan for the account and measure and monitor execution and impact. Escalate issues and risks that are preventing progress with senior stakeholdersTrack and monitor account progress against critical success factors and evolve the plan with new insights, progress and/or new stakeholdersFoster team effectiveness and accomplishments of shared goals by proactively sharing knowledge, experience, progress and improving team ways of workingMaintain regular and timely communication with cross functional colleagues to inform them of important/urgent account developments and to further the achievement of account objectivesAchieve territory sales targets objectivesImplement marketing initiatives to achieve optimal sales performance for your territory/state. This includes:Flawlessly execute the marketing strategy, call plan and deliver key selling messages utilising approved marketing materialsUtilise territory sales data and deep customer insights to evaluate and analyze performance and uncover opportunities for growth and risks to address eg. Power BI dashboardsBuild, share and deliver on territory action plans that deliver on territory sales objectivesAchieve target coverage and frequency goals set on target customers utilizing multiple channel optionsAdapt selling style and approach to match the sales environment and/or customer needs, such as;An account management approach in hospitalsA patient centric sales approachHybrid model of working to respond to customers communication preferencesUtilization of omni-channel to expand touch point and customer engagement opportunitiesEffective management of territory resources and budgetUndertake accurate and timely reporting of activities including call records, customer profiles, customer adoption ladders, customer insight sharing, sales and account analyses, monthly reporting and Medicines Australia requirementsSetting and delivering outcomesSet and achieve ambitious account level goals and objectives by identifying, informing, influencing and leveraging the appropriate internal resourcesDeliver value for Health Care Professionals using the latest and most validated selling and key account management principalsCreate an appropriate level of positive tension in your discussions with clinicians that positions Ipsen products accurately and delivers on outcomes patients are hoping forDemonstrate a positive, proactive and engaged attitude towards work tasks and continuous improvement in roleAttend and prepare accordingly to positively contribute to all Company meetingsMaintain a capacity and commitment to working in cross functional teams across the businessProactively seek opportunities for continued professional development and enhancement of skillsPerform other duties as assigned by the ManagerDemonstrate a commitment to personal developmentDemonstrate a collaborative mindset and contribute to a positive culture and internal team environmentBehave in a manner consistent with the MA Code of Conduct, The Ipsen Code for Ethical Conduct and the Ipsen Way of BeingChampion the IPSEN Way of Being within the IPSEN business & Sales team;Ensure compliance with MA Code of Conduct and all applicable laws and compliance codes.Work in accordance with the Ipsen pharmacovigilance requirements at all timesExhibit the Ipsen Way of Being in all individual and group engagementsPerform all work in a safe manner that ensures your health and safety and that of all employees;Knowledge, Abilities & ExperienceEducation / Certifications:Tertiary qualification in science, nursing or similar disciplineExperienceAt least 3 years demonstrated success in the specialty area (preferred) or other similar therapeutic areaLaunch experience highly regardedProven track record of working with pharmaceutical specialised products (Section 100)Demonstrated strong capability in account management, superior selling competencies and proven sales performance track record of meeting or exceeding goals in in a specialist/hospital or similarly complex environmentDemonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence networkDemonstrated ability to work effectively in cross functional teamsSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesPharmaceutical ManufacturingReferrals increase your chances of interviewing at Ipsen by 2xGet notified about new Key Account Manager jobs in South Yarra, Victoria, Australia.Key Account Manager - Food & Beverage - VIC/TAS (B2B)Dandenong South, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 15 hours agoMelbourne, Victoria, Australia 5 days agoKey Account Manager ANZ - Food & Beverage (B2B)Dandenong South, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 5 days agoRegional Sales Manager (Commercial Insurance)Melbourne, Victoria, Australia 1 week agoKey Account Manager Rare Diseases | South Territory (VIC, SA, WA)Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 months agoOutbound Sales Development Representative - Australia/ New ZealandMelbourne, Victoria, Australia 2 weeks agoEmbedded IoT / Edge Solutions Sales Representative, Manager and DirectorMelbourne, Victoria, Australia 4 weeks agoWere unlocking community knowledge in a new way. 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Job Title
Key Account Manager, Neuroscience - VIC WEST & TAS