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Job Title


Claims Accounts Officer


Company : Gallagher


Location : Melbourne, Australia


Created : 2025-06-26


Job Type : Full Time


Job Description

IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You''ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply.OverviewWe are looking for a Claims Accounts Officer to join our Payments Team. As a Claims Accounts Officer, you will work to process invoices and weekly payments for Injured workers, Employers, and Treating Health Providers.This could be the opportunity youve been looking for that offers you stability, flexibility, learning and career growth.How you''ll make an impactYour responsibilities will include:Providingdata entry/accounts administration support to the Workers Compensation Claims Management teamProcessing accounts for payment in a timely and accurate mannerAnswering email, phone, and chat enquiries from Case Managers on a day-to-day basisAccurately recording data into databasesMaintaining a digital work queueAbout youWhat we''re looking for:Accounts processing and data entry experience including accurate touch typing skillsAdministration experience/knowledge of general business and administrative practicesGood computer skills including with Outlook, Microsoft Teams etcExcellent organisational skills and the ability to use your initiativeThe ability to work as part of a teamWhat we can offer you:Attractive remuneration packaging & flexible work arrangements including Work from HomePaid Parental LeaveCollaborative working environment friendly, flexible and supportive working environment which is built around great team support and rewarding opportunitiesOpportunities for ongoing education and developmentA dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programsStaff benefits including birthday leave, volunteer leave days, retail discounts and more!About usGallagher Bassett is Australias largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. GB is a wholly owned subsidiary of Gallagher, a global organisation employing over 33,000 employees.Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1200 staff.To ApplyIf this sounds like the opportunity for you we want to connect!GB is an Equal Opportunity Employer and as a member of the Diversity Council Australia, we recognise the importance of and embrace diversity in the workplace.To be considered for this opportunity you must have right to live and work in Australia when applying.Agency applicants will not be considered for this position.Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits youll get, depending on your job level these benefits may improve:4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle LeaveNovated Leasing opportunitiesTwo paid volunteer days annuallyHealth Insurance Discounts with our Group Insurance PlanEmployee Stock Purchase ProgramPaid parental leaveOther benefits include:Flexible and hybrid work arrangementsMental Health and Wellbeing Support for yourself and immediate family membersEmployee Recognition Awards and Service Milestone RecognitionsPeer Support ProgramAnnual flu vaccinationsAccess to Reward Gateway discount offers at over 350 retailers!And more...We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.What we''re looking for:Accounts processing and data entry experience including accurate touch typing skillsAdministration experience/knowledge of general business and administrative practicesGood computer skills including with Outlook, Microsoft Teams etcExcellent organisational skills and the ability to use your initiativeThe ability to work as part of a teamWhat we can offer you:Attractive remuneration packaging & flexible work arrangements including Work from HomePaid Parental LeaveCollaborative working environment friendly, flexible and supportive working environment which is built around great team support and rewarding opportunitiesOpportunities for ongoing education and developmentA dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programsStaff benefits including birthday leave, volunteer leave days, retail discounts and more!About usGallagher Bassett is Australias largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. GB is a wholly owned subsidiary of Gallagher, a global organisation employing over 33,000 employees.Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1200 staff.To ApplyIf this sounds like the opportunity for you we want to connect!GB is an Equal Opportunity Employer and as a member of the Diversity Council Australia, we recognise the importance of and embrace diversity in the workplace.To be considered for this opportunity you must have right to live and work in Australia when applying.Agency applicants will not be considered for this position.Your responsibilities will include:Providingdata entry/accounts administration support to the Workers Compensation Claims Management teamProcessing accounts for payment in a timely and accurate mannerAnswering email, phone, and chat enquiries from Case Managers on a day-to-day basisAccurately recording data into databasesMaintaining a digital work queue #J-18808-Ljbffr