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Job Title


Senior Manager - Infrastructure & Operations


Company : Australian Red Cross


Location : Sydney, Australia


Created : 2025-06-26


Job Type : Full Time


Job Description

Senior Manager - Infrastructure & OperationsSydney NSW, Australia Req #12465Friday, 23 May 2025Permanent, full time roleFlexible location Sydney or MelbourneWork for the worlds largest humanitarian organisationAbout Red CrossAustralian Red Cross is part of the worlds largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.About the roleThe Senior Manager - Infrastructure & Operations leads a team of engineers across Azure IaaS/PaaS, M365/O365, Intune, hybrid AD, networks, telephony & video conferencing; delivering technical services to meet the requirements of the Australian Red Cross. The position is accountable for the delivery of high-quality, cost-effective technology infrastructure solutions to support Red Cross in achieving its business objectives.Travel may be required for the purposes of meeting with internal customers, vendors, third-party contractors, external suppliers, consultants, project meetings or management of team members. Extended hours may be required to meet business outcomes and provide support during the emergency season.What you will bringExperience maturing technical capabilities in cloud environments, implementing best practice processes and toolsExperience managing BAU activities and contributing to projects, coupled with a demonstrated ability to lead and direct staff, and manage internal & external stakeholdersAbility to negotiate, set and manage conflicting priorities and a changing environmentHigh level of interpersonal skills and ability to communicate effectively both verbally and in writingAbility to mentor, develop and grow a team covering multiple capabilitiesEssential Experience and Qualifications10 years of IT experience, at least 5 years in management of on-prem and cloud environments, and with at least 2 years in people leadership.Substantial experience in hands-on technical experience with M365, Azure (Preferably), and Networks.Comprehensive and strong Infrastructure background (Servers, Storage, Virtualisation).Experience with Endpoint Management solutions (preferably Intune, Mobile Device Manager).Telphony, VC & printing solutions exposureITIL and project management certificationsBenefits that act for you, while you act for humanityFinancial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.Work/Life Flexibility: You can access flexible working arrangements, paid Me day just for you and a wide range of other paid leave optionsCareer development: Access to ongoing learning, training, and development coursesFurther informationThis role is covered by the Social, Community, Housing and Disability Award Level 6. Competitive salary + superannuation + access to salary packaging.Applications close: Sunday 22While we appreciate the interest in our roles, we will not be engaging with agencies or agency candidates on this occasion.Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.Job Ref # 12465Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. #J-18808-Ljbffr