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Join to apply for the Operations Team Leader role at The Good Guys1 day ago Be among the first 25 applicantsJoin to apply for the Operations Team Leader role at The Good GuysCompany DescriptionAt The Good Guys, were here to help families live better for less. Since 1952, weve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.Company DescriptionAt The Good Guys, were here to help families live better for less. Since 1952, weve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.Great careers start at The Good Guys begin your journey with us today.Why join The Good Guys?Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.Job DescriptionReporting to the Operations Manager, the Operations Team Leader is an integral member of our customer facing team, and will coordinate and supervise the store operational functions in support of the store culture and the delivery of profitable sales growth.Key ResponsibilitiesDevelop the knowledge and capability of the operations team using the coaching model and development frameworkSupervise effective and efficient administration process and systems, ensuring compliance to core policy and standard procedures, including:cash handling and banking integritysystems access and data integritytelephone management and enquiriespayroll exceptions integritymarketing and promotional activitySupport the Management team to ensure administrative activities meet compliance and legislative requirements, with emphasis on Safety, including in-store process, incident reporting and trainingManage web orders in line with procedures, including product pick and pack and carrying out same day delivery to customers, where designated to driveWork collaboratively as part of a team in delivering a positive store and channel experience for the customer and effectively resolve customer complaints and queries as requiredContribute to The Good Guys brand and store experience to the highest standards through quality Merchandising, instore marketing and presentationBuild and maintain effective working relationships with internal and external stakeholdersContinuously improve skills and knowledge through available online platforms and active participation in other development opportunities.QualificationsKey Competencies for Success in This RoleCustomer Focus- Does everything through eyes of the customer.Drives Results- Consistently achieves results, even under tough circumstances.Develops Talent- Identifies and develops talent to build careers and meet organisational goals.Additional InformationIf you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!QualificationsKey Competencies for Success in This RoleCustomer Focus- Does everything through eyes of the customer.Drives Results- Consistently achieves results, even under tough circumstances.Develops Talent- Identifies and develops talent to build careers and meet organisational goals.Additional InformationIf you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesRetailReferrals increase your chances of interviewing at The Good Guys by 2xGet notified about new Operations Team Lead jobs in Marsden Park, New South Wales, Australia.Operations Shift Manager, Amazon LogisticsEastern Creek, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 hours agoNorth Ryde, New South Wales, Australia A$100,000.00-A$130,000.00 2 weeks agoOperations Shift Manager, Amazon LogisticsEastern Creek, New South Wales, Australia 5 days agoMonetization Strategy and Operations Lead - AUNZSydney, New South Wales, Australia 6 days agoSilverwater, New South Wales, Australia 2 weeks agoOperation Shift Manager, Delivery OperationsSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 6 days agoLidcombe, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoParramatta, New South Wales, Australia A$60.00-A$70.00 2 weeks agoSilverwater, New South Wales, Australia 2 weeks agoSort Center Operations Manager, ATS (Amazon Transportation Services)Sydney, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 3 weeks agoAirport Manager - Kalgoorlie-Boulder, WA (Relocation up to $10,000)North Sydney, New South Wales, Australia A$90,000.00-A$110,000.00 2 weeks agoDepartment Manager (Coach) - Operations - Nike, LiverpoolMerrylands, New South Wales, Australia 2 weeks agoMarsden Park, New South Wales, Australia 2 weeks agoLidcombe, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 5 days agoWere unlocking community knowledge in a new way. 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