Job Title

Company Description Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG. It is one of the most iconic hotels in Melbourne, with a long legacy of providing first-class accommodation to business travelers, tourists, and sports fans. Our renovated stylish 419 rooms offer a luxurious experience. At the heart of our hotel is our extraordinary team, who turn small gestures into heartwarming moments. The hotel features Cliveden Bar & Dining, extensive Conference & Event facilities, an Executive Lounge, Swimming Pool, and Health Club. Hospitality is a work of heart Join us and become a Heartist. Job Description Key duties include, but are not limited to: Preparing banquet event orders promptly and according to operational rostering. Managing short lead sales as required. Updating and maintaining accurate account profiles in the database systems. Coordinating and documenting effectively. Liaising with and supporting on-site organizers. Following up with leads for payments. Developing and maintaining broad product knowledge about the hotel. Communicating effectively with all hotel departments to ensure smooth function operations. Ensuring compliance with health, safety, and licensing requirements. Conducting and coordinating site inspections with organizers and contractors as needed. Qualifications Successful candidates will have: Previous experience in a similar role (preferred but not essential). Knowledge of event planning and operations (preferred but not essential). Technical expertise related to event delivery and planning. Excellent customer service, interpersonal, and communication skills, with flexibility. Ability to establish effective relationships with multiple stakeholders. Grooming and presentation skills. Exceptional written and verbal communication skills. Strong administrative, organizational, and planning skills. High computer literacy; experience with Excel and Opera Cloud preferred. Attention to detail and customer requirement resolution skills. Understanding of customer needs and service delivery. Proficiency in Microsoft Office products. Additional Information At Accor, we are committed to making our people feel welcome and valued by creating an inclusive and supportive environment. We offer: A fun, diverse, and inclusive culture. Career progression opportunities. Local, national, and international discounts on accommodation, food & beverage, and other benefits. Opportunities for growth and development in your career. You must have valid and current working rights in Australia. If this sounds like your next step, please apply today. We look forward to hearing from you! #J-18808-Ljbffr