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Join to apply for the Customer Service Officer role at Capital SMART Repairs4 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at Capital SMART RepairsLike working in a fun and collaborative, team orientated environment?Are you a Customer service professional who cares about their customer, brand and, delivering a high level of service?Prefer working Monday to Friday from 8.00 am to 4.00 pm?Like working in a fun and collaborative, team orientated environment?Are you a Customer service professional who cares about their customer, brand and, delivering a high level of service?Prefer working Monday to Friday from 8.00 am to 4.00 pm?If you answered ''Yes'' to all of the above, we have an opportunity for a dedicated Customer Service Officer to complement the team in Airport West.Capital SMART is still leading the way in accident repair technology! Were proud of our strong partnerships and growth that continues to be enabled by our 1600 + team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.Join us and youll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.You will be the first point of contact for our customers, providing up to date information about their repairs and instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to:)Ensuring the environment is always customer friendly.Checking in all customers as they present for their assessment.Providing a caring and professional service during all customer interactionManaging the customer return to collect vehicle once repairs are completed and addressing any concerns.Does this sound like you?Have previous experience in a customer facing, fast paced environmentStrive to achieve a positive customer experience in every interactionHave high attention to detailBe organised and has exceptional time management skillsBuild rapport in person as well as over the phoneWork well in a teamBenefitsSite initiated incentives, including BBQ lunches, gift cards, team dinners and events, end of year XMAS function, annual cash awards for our best performing individuals and teams.Career development and trainingReferral bonus for recommending a friend to work with us - Up to $2000Annual performance-based reviewsFree lunch once a week.We promote from within, securing your future.Uniforms provided.Additional two weeks, paid Emergency service (volunteer)More than 60 sites across Australia and New Zealand.We champion our Team, because its our people that set us apart and drive our business'' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.Capital SMART is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when youre part of our Team, youre going places - APPLY NOW.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesMotor Vehicle ManufacturingReferrals increase your chances of interviewing at Capital SMART Repairs by 2xSign in to set job alerts for Customer Service Officer roles.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoKeilor East, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoBayswater, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 3 weeks agoSouthbank, Victoria, Australia 1 week agoCustomer Experience Specialist - ServicesMelbourne, Victoria, Australia 4 days agoDerrimut, Victoria, Australia 2 weeks agoCustomer Service Officer (Scheduling/Rostering)Melbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 days agoCustomer Service Representative - Moonee PondsMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoHawthorn, Victoria, Australia 2 hours agoBranch Customer Service - Epping Area - Expression of InterestHeatherton, Victoria, Australia 5 days agoToorak, Victoria, Australia A$60,000.00-A$65,000.00 6 days agoCustomer Administration Officer - Part TimeMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoCustomer Service & Administration ManagerMelbourne, Victoria, Australia 1 week agoRingwood East, Victoria, Australia 4 days agoMoorabbin, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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