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Client Services Officer, Fixed Income - Perpetual Corporate TrustJoin to apply for the Client Services Officer, Fixed Income - Perpetual Corporate Trust role at Perpetual LimitedClient Services Officer, Fixed Income - Perpetual Corporate Trust2 days ago Be among the first 25 applicantsJoin to apply for the Client Services Officer, Fixed Income - Perpetual Corporate Trust role at Perpetual LimitedGet AI-powered advice on this job and more exclusive features.More Time Off for What Matters: Enjoy up to 6 weeks of leaveFlexible Work Environment: Work where we work best - whether in the office or from homePerpetual Corporate Trust - Trustee of the Year for the past 9 yearsPerpetual Group is an ASX-listed company (ASX:PPT) headquartered in Sydney, Australia, currently consisting of 11 leading brands across three distinct businesses: Asset Management, Wealth Management and Corporate Trust.An exciting opportunity to be part of the wider Fixed Income and Cash Management Team within Perpetual Corporate Trust. Perpetual Corporate Trust (PCT), a specialist business within the Perpetual Group, is a leading fiduciary, custody and digital business in Australia, with operations in Singapore. We provide a unique range of products to help clients, and the industry, be more effective, efficient and economical while managing ever-increasing cyber security risks and maintaining compliance. Domestic and global financial institutions leverage our corporate strength, commercial approach, risk and compliance practices, expertise and service excellence in debt markets, managed funds and digital solutions to enable our client''s success.The Fixed Income Operations Client Services Officer handles a variety of daily operational trade processing functions and provides support across the trade life cycle. This role will be focused on daily coupon reconciliations, fixed income trade file preparation for settlements in Euroclear/Austraclear and management of settlement exceptions. The role also supports Laminar Capital which provides fixed income dealing, treasury and advisory services to government organisations, superannuation funds, local councils, ADIs, not-for-profits, wealth managers and sophisticated investors.About the RoleClient ServiceBuild effective relationships with clients and dealersAct upon Client instructions within required timeframes (SLAs)Respond to client enquiries relating to various services and financial productsProvision of timely information and reports to clients and internal stakeholdersUse initiative, work with strict deadlines & perform tasks with high level of accuracyCommunicate effectively on issues / problems to Senior Management and ensure a proper and timely follow-up to ensure resolutionAppropriate handling of confidential and sensitive informationFixed Income OperationsInstruct Euroclear/Austraclear settlements based on trading platform queue''sMonitor trading platform queue''s and Euroclear/Austraclear trade settlement instructionsEnsure all trades are settled before relevant deadlinesReconciliation of safe custody reports against bank statementFixed Income security set-up and maintenanceLoad rates into internal trading platformValidate trade settlements in trading platformReconcile trade daily instruction files against Euroclear/AustraclearIdentify risks and determine ways to mitigate themReview and provide input into team Risk ProfileAppropriate investigation and escalation of reconciliation, transaction and settlement issuesUpdate procedures in a clear and easy to follow fashionManage compliance with legal and statutory requirement.About youMust have a minimum of 3 years'' experience in a comparable fixed income middle office, treasury or settlements role.Demonstrated experience in middle office, settlement and reconciliation processesIn-depth knowledge of both of Euroclear and Austraclear (essential to be considered for this role)Knowledge of custody business operations (highly desirable)Demonstrated customer service and relationship management skills.How we workOur unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact which drive our approach of day-to-day interactions with colleagues and clients, the way we approach decision-making to the questions we ask and the problems we solve.Employee benefitsWork from anywhere in Australia for up to one month each yearAn annual allowance to empower you to prioritise your personal wellbeingStudy support and commitment to supporting professional developmentDiversity and inclusionStrong commitment to all aspects of Diversity and Inclusion through a robust 7 pillar strategyA growing number of employee-led networks who work to raise awareness and drive continued changeWe support over 50 First Nations Communities, helping to secure the communities'' future. We encourage applications from Aboriginal and Torres Strait Islander PeopleWe''re committed to creating an inclusive workplace where diversity is celebrated. 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