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Join to apply for the Administration Assistant South Eastern Melbourne role at Everyday Independence1 day ago Be among the first 25 applicantsJoin to apply for the Administration Assistant South Eastern Melbourne role at Everyday IndependenceAdministration Assistant South Eastern Melbourne Job title Administration Assistant Location Seaford Employment Type Full time (Monday to Friday 9am 5pm) Salary $25 $31 per hour (depending on experience) About Everyday Independence With over 40 hubs across Australia, Everyday Independence is a dynamic allied health organisation committed to changing the game for people with disabilities. Working in the social model, our united team of talented change-makers is on a mission to make inclusion possible for all Australians. About The Role As an Administration Assistant at Everyday Independence, no two days will be the same. If you were here last week, these are some of the things you may have done: Used Skedulo (our scheduling system) to schedule therapy sessions in alignment with participants Therapy Plan or Habit Coach Action Plan. Rescheduled sessions if a practitioner or participant is unable to attend a scheduled session. Onboard a new participant, including explaining how we deliver our services in the social model and setting expectations of how we will work together. Completed an over-the-phone risk assessment and accurately recorded any identified risks, keeping our therapists and participants safe. Maintained accurate Service Agreements for participants. Attended the weekly team meeting in the Hub; sharing stories of impact, coffee and laughs. Worked closely with the administration team to complete all tasks across the area efficiently. Delivered professional and emotionally intelligent customer service over the phone, in person, and via email, ensuring the participants experience is at the forefront of every interaction. Who We Are Looking For At Everyday Independence, our team thrives on shared values and a collaborative spirit. Were on the lookout for individuals who resonate with our values and can seamlessly integrate into our dynamic environment. To be considered for this role youll need: Demonstrated experience with scheduling or rostering. 23 years experience in administration with a customer service and relationship building focus. Demonstrate a high degree of skill in managing client databases and practice administration system (experience with Sales Force is advantageous). Take personal responsibility for participant satisfaction by consistently meeting or exceeding customer needs and expectations. Act with a sense of urgency, set clear priorities, and focus on the completion of tasks. Attention to detail. Positively contribute as a member of a team, ensuring that the team achieves its objectives. Approach problems with a can-do, problem solver attitude and enjoy the challenges that come each day. Be change ready we are always changing, improving, and evolving so you will have the ability to take on feedback and grow your skills. Experience working in NDIS/Disability sector is desirable, however not essential. Prior to commencement, youll also need to obtain a Working With Childrens Check and NDIS Workers Screening Check. What We Offer Continuous Learning and Opportunities for Growth: Access to our in-house career coach, an external professional development budget and support to guide you on your personalised career pathway. Team Culture: A contemporary and positive team culture where everyone shares the same vision. Everyday Perks: We offer a range of additional perks including pet-friendly hubs, wellbeing days, paid parental leave, regular social events and access to confidential counselling services through our Employee Assistance Program. Be Part of Something Bigger: When you work at Everyday Independence, the work you do as an administrator is valued. Youll be part of a value-driven and innovative organisation striving to break down barriers and help NDIS participants unlock their full potential. Join the Change-Makers At Everyday Independence, your expertise in administration and customer service isnt just valued; its crucial in driving positive change for children with disabilities and their families. Apply today and start your journey as a change-maker.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeTemporaryJob functionJob functionAdministrativeIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Everyday Independence by 2xSign in to set job alerts for Administrative Assistant roles.Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 4 months agoPort Melbourne, Victoria, Australia 1 day agoSouth Melbourne, Victoria, Australia 4 weeks agoPort Melbourne, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 2 years agoCremorne, Victoria, Australia 3 weeks agoExecutive Assistant / Personal AssistantMelbourne, Victoria, Australia 4 days agoPort Melbourne, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 1 week agoExecutive Assistant / Personal AssistantSouth Melbourne, Victoria, Australia 1 day agoPort Melbourne, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 8 months agoMelbourne, Victoria, Australia 3 weeks agoProjects Administrator Port Melbourne, VICPort Melbourne, Victoria, Australia 1 week agoParkville, Victoria, Australia 5 days agoSecretary in the Supreme Court of VictoriaMelbourne, Victoria, Australia 3 days agoBox Hill South, Victoria, Australia 6 days agoProjects Administrator Port Melbourne, VICMelbourne, Victoria, Australia 6 days agoAdministration Assistant Western MelbourneWest Melbourne, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 1 week agoSt Kilda, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 4 days agoAdministration Assistant Western MelbourneWest Melbourne, Victoria, Australia 1 day agoPort Melbourne, Victoria, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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