Job Title

Full time, fixed term position up to December 2025Salary range: 3.1 plus super and salary packagingLocation: Melbourne University Parkville CampusAbout the roleIn this role you will manage GSAs key contact points, including the 1800 number, info email, reception desk, and general student services and events. You will ensure all student enquiries are documented, actioned, or appropriately referred in a timely manner. You will maintain a welcoming and functional reception space, support students using the 1888 Building, and ensure casual reception staff are effectively trained and supported. You will manage and update GSAs membership and enquiry databases, and work closely with the Engagement, Communications and Policy & Advocacy Team to promote GSAs programs. You will also liaise with University of Melbourne stakeholders to support partnerships and communication efforts. In addition, you will assist with digital file management and provide administrative support to MSEC, including event coordination, evaluation, and other engagement activities.About YouOur Ideal candidate will have: Completed a relevant diploma-level or certificate qualification with experience, or an equivalent mix of training and experience. Knowledge and understanding of good customer service practices Knowledge and skills of Microsoft Office. Good verbal and written communication skills, with the ability to relate effectively with a diverse range of stakeholders.For more information, please review the position description on our career webpage; Careers at GSA University of Melbourne Graduate Student Association.About GSAThe Graduate Student Association (GSA) is an independent, membership based, association that represents all graduate coursework and research students at the University of Melbourne.With a 30-year history, and as the largest dedicated postgraduate association in Australia, GSA plays a vital role in advocating for student interests, fostering cohesive communities, and delivering year-round events, programs, development opportunities, and support to the graduate student community.Why GSA? GSA is an equal opportunity employer, we welcome people of all backgrounds to join our organisation Fantastic allowances and salary packaging available Competitive salary Diverse and social work culture and environmentHow to apply Applications must include a resume and a cover letter referencing the key selection criteria. Include the title of the role in the email subject.Applications close by Sunday 11:59 PM, 06 July 2025.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? Which of the following Microsoft Office products are you experienced with? Do you have a current Working With Children (WWC) Check?What can I earn as an Information Officer #J-18808-Ljbffr