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Job Title


Operations Support Administrator


Company : Shield Logistics


Location : Melbourne, Australia


Created : 2025-06-26


Job Type : Full Time


Job Description

Add expected salary to your profile for insightsThis boutique transport company is growing at an exponential rate that provides many services mainly General Freight management and transport in Vic and NSW. New Office Administrator role based in south easter suburbs will be responsible for day-to-day administrative tasks and supporting the Operations Team for effective transport operations and providing excellent customer service.The role is a full-time permanent contract working Monday to Friday.START DATE: ImmediatelyRoles and responsibilities include but not limited to:-Assisting operations team and coordinating with staff & drivers for day-to-day work while complying with transportation regulations and company policies.-Daily interaction with drivers and staff and resolve any work-related discrepancy as and when it arises.-Processing timesheets and dockets and uploading transportation documents such as PODs.-Assisting in induction, training and maintaining compliance documents and databases/Registers.-Responding to customer queries in a timely and effective manner, via phone and email. Following up and be on top of email queries.-Identifying and resolving administrative issues in a timely manner, while maintaining a positive customer experience and ongoing relationships.-Directing customers to the appropriate information, resources, and staff and reconciling various accounts.-Acting as a Process Champion, coordinating with other staff and actively participating in the review, development, and implementation of administrative improvement initiatives.-Supporting with EOY activity, marketing and any Ad hoc work as required.Do you have-Previous experience working in an Administration role, ideally within the Transport industry (preferred but not compulsory).-Good verbal and written communication skills. Confidence using the Microsoft Office Suite.-Confidence in being on calls, working under pressure and meeting deadlines.-Demonstrated ability to work collaboratively and professionally across departments.- Ability to be process-driven as well as to work with minimum supervision with an eye for detail.Whats on offerWork StabilityFull On-Job training providedExcellent working conditionsFlexibility and Safety FocusedIf you have a demonstrated ability to work as part of a team treating others with respect, an exceptional work ethic and you are looking for a secure full-time position within a company that puts their workers first, click apply now.Please send your Resume to or should you have any questions regarding your application please feel free to email hr@auspactransport.comOnly candidates who email their Resume will be considered.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as an Operations Support Administrator? Which of the following Microsoft Office products are you experienced with? Do you have customer service experience? What''s your expected annual base salary? How much notice are you required to give your current employer?Entry Level Administration Assistant - Vehicle Registration and ComplianceMotoflex18d agoAustralian Beverage Corporation Pty Ltd8d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr