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Job Title


Customer Relationship Coordinator/Receptionist (Launceston)


Company : Snowy River Caravans


Location : Launceston, Australia


Created : 2025-06-26


Job Type : Full Time


Job Description

Exciting global recreational vehicle manufacturer$55K-$65K + SuperLove to be front of house? Strong computer skills?The CompanyAt Snowy River Caravans, we pride ourselves on delivering an unforgettable experience to our customers through the prestigious products and exceptional quality we offer. As part of a global company, we are experiencing a substantial level of rapid growth as we embark on this journey to becoming a top leader in the industry. From humble beginnings, we have built a strong and passionate team that support us in planning for future development. We produce multiple brands including Regent, Snowy River and NewGen Caravans.The opportunityRegent RV Launceston is looking for an excellent communicator that is highly organised and a compassionate professional to join our brand-new team. In this role, you will be responsible for customer service to our dealers and customers, you will also provide sales and administration support to our show team. You will become a Regent and Snowy River Ambassador and be able to answer technical product and pricing queries. This role interacts with the general public where you will be responsible for creating a customer experience that matches our values and quality of product.Key AccountabilitiesCustomer Relationship Coordination including liaising with internal and external stakeholders, interactions are by phone, email, and face to faceManaging first impressions and ensuring exceptional customer serviceAssist with end of sale process including queries, colour selection and vehicle handover.Coordination of our Show Team travel and event related tasks including sales and administration supportProactively ensure that all our business and customers expectations are consistently exceeded.Management of all office duties including invoices, maintaining schedules and stationeryDaily communication with Regent RV Head Office (Melbourne)Stock controlCoordinating pre delivery of all caravans to customersWhat We Are Looking ForA zest for helping othersA person that loves problem solvingEfficient in Microsoft 365Someone who can prioritize and meet deadlinesA forward thinker and attention to detailAll-round excellent communicator both verbal and writtenWhat We OfferMarket Competitive salaryRespectful and friendly working environmentThe ability to thrive in a culture of continuous growth and learning as we expandFree parking on-siteNo agencies please, we have this one covered!Snowy River Caravans is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. We are committed to creating an inclusive work environment for all employees. #J-18808-Ljbffr