Job Title

Process Improvement Manager | Bring Fresh Thinking to How We WorkPay CompetitiveEmployment type Full-TimeJob DescriptionReq#: GEMFE About the Role: Were on the hunt for a Process Improvement Manager who can bring clarity to complexity and lead high-impact initiatives that align with our groups strategic goals. This is more than a "process role" it''s about redesigning the way we operate, influencing at the highest levels, and embedding lasting improvements across our business. What Youll Be Doing * Lead Game-Changing Initiatives Work directly with Executive, senior leadership, and SMEs to identify, design, and embed new operating models that drive group-wide transformation. * Turn Ambiguity into Action Distil complex, high-level problems into clear, structured, and value-driven solutions. * Reimagine the Way We Work Map and improve processes with a sharp focus on customer experience, using data, insight, and design thinking. * Influence at the Top Build strong relationships, gain buy-in, and shape decision-making by facilitating conversations and presenting with impact. * Be a Capability Builder Uplift continuous improvement capability across SRG by coaching, training, and supporting leaders in applying process excellence tools and mindsets. What You Bring to the Table * Proven Expertise 5+ years in strategic, continuous improvement, or operational redesign. * Design and Delivery Know-How Strong experience in operational design and turning strategy into reality. * Automation with a Purpose You understand that automation should enhance good processes, not hide broken ones. * Problem-Solving Under Pressure Comfortable working with ambiguity, limited information, and the freedom to shape your own path. * Senior Stakeholder Savvy Confident engaging with and influencing GMs, SLT, and ELT, even on complex or sensitive topics. * Cross-Functional Change Agent Hands-on experience leading high-impact, cross-functional change beyond traditional tech or IT domains. Bonus Points If You Have * Consulting experience (especially from a strategic or operations-focused business) * Background in retail or FMCG * Exposure to back-office/shared services * Lean Six Sigma, Agile, Design Thinking or Service Design experience * Power BI, Excel (advanced), and data-driven decision-making skills Why Join Us? * Redesign the Engine, Not Just Tune It Influence how the entire organisation operates, not just tweak existing processes. * Make a Real-World Impact Deliver initiatives that truly improve the lives of our customers and our teams. * Work Shoulder-to-Shoulder with Leaders Collaborate closely with senior leadership to drive measurable and meaningful change. * Thrive in a Culture That Backs Bold Thinking Join a team that celebrates autonomy, fresh ideas, and innovative ways of working. Lets Redefine the Way We Work. Together. If youre ready to apply your improvement mindset to high-level strategic challenges and you thrive in a fast-paced, ever-evolving environment we want to hear from you. Apply now and help us build the future of SRG, one smart solution at a time. Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.About the companySuper Retail Group Limited is an Australian-based company which owns and operates a portfolio of retail brands across Australia.NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr