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After Hours On-Call Senior Case Worker - Supportive HousingJoin to apply for the After Hours On-Call Senior Case Worker - Supportive Housing role at WintringhamAfter Hours On-Call Senior Case Worker - Supportive Housing4 days ago Be among the first 25 applicantsJoin to apply for the After Hours On-Call Senior Case Worker - Supportive Housing role at WintringhamAfter Hours On-Call Senior Case Worker (Supportive Housing)Audrey Rainsford Supportive Housing - Carlton (VIC)Casual BasisINTERNAL ONLYKeep working with a rapidly growing not-for-profit organisation committed to social justiceDiscounted membership to over 290 gyms/recreation centresCompetitive base rate + 25% casual loading (dependent on experience and qualifications)Casual Role allowing for flexibility.Based at our Audrey Rainsford Supportive HousingYour New RoleWe are currently seeking an enthusiastic person, with a commitment to social justice, to join our multi-disciplinary Supportive Housing team at Audrey Rainsford. This position will work together with the other case workers and teams to ensure a collaborative team culture is maintained while ensuring that service delivery practices are consistent with Wintringham''s philosophy, values and mission.As the After Hours On-Call Senior Case Worker, you will be responsible for providing support, guidance and advice to employees involved in delivering services to clients at Audrey Rainsford Supportive housing. This position is the central contact for staff on site after hours.Your Responsibilities And Duties Will IncludeEnsure that all staff at Audrey Rainsford Supportive Housing are able to access telephone support after hoursSupport staff and concierge by providing:debriefing after an incidentassistance in problem solving an immediate issue, including escalation as appropriateprovide a contact point for staff check in for team members scheduled to complete ad hoc shifts outside of standard business hoursEnsure that all phone calls received on the after-hours telephone will be answered in a timely manner (within 15 minutes)Utilise a risk management approach when addressing each individual requestUnderstand the escalation process and is ready to escalate when assessment of the incident or critical event requires Housing & Homelessness Support Manager (Metro), GM of Homelessness and Client Support Services, or CEO involvementManage arrangements for the after-hours staff roster to be filled, in the event of staff who call in sickEnsure all contacts to the after-hours service is documented in the After Hours Call Log and entered under the relevant client in SHIPAssist with the completion of incident reports as appropriateReview emails at the beginning of each shift for alertsWe Are Looking For Candidates With The FollowingAbility to work both in team and autonomouslyPrevious experience in the provision of crisis intervention and risk assessmentDemonstrated experience in a leadership roleExperience in providing leadership to frontline employees, particularly with regards to clients with high risk and complex needs in residential settingsAn informed understanding of the incidence, causes and impacts of crisisKnowledge of issues associated with ageingAn understanding of issues associated with aged homelessnessAn approved tertiary qualification in Social Work, Psychology, Allied Health or WelfareThis sounds great! How do I apply?For more information about the role, you can download a copy of the Position Description hereApplications can be directed to Lauren Finnegan and submitted via our websitePlease upload your documents in PDF FormatApplications close on Thursday 26th of June 2025 at 5pm.We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.auApply NowSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesIndividual and Family ServicesReferrals increase your chances of interviewing at Wintringham by 2xSign in to set job alerts for Caseworker roles.Victims Assistance Support Worker (Case Manager)North Melbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$75,022.00-A$81,775.00 1 day agoMelbourne, Victoria, Australia 6 days agoCare Coordinator/Disability Case ManagerMelbourne, Victoria, Australia A$80,000.00-A$90,000.00 1 week agoMelbourne, Victoria, Australia 16 hours agoCaulfield South, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoAdvanced Case Manager, Drug Court - MelbourneMelbourne, Victoria, Australia 1 month agoExpression of Interest - Paralegal OpportunitiesMelbourne, Victoria, Australia 1 week agoKeilor Downs, Victoria, Australia 4 days agoExecutive Assistant to the General CounselMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 5 days agoDoncaster, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia A$106,390.00-A$112,000.00 5 hours agoTrauma/Critical Incidents - Psychologist, Social Worker & Counsellor in MELMelbourne, Victoria, Australia 7 months agoSecretariat Officer & Division Coordinator, APS6, National Anti-Scam Centre (EA2025/93)Melbourne, Victoria, Australia 1 week agoSubstance Misuse Case Manager, HIRING PEOPLEDoncaster, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 6 days agoYouth Justice Advanced Case Manager - West MetroMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 19 hours agoParkville, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 5 hours agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 23 hours agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. 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