About APCO Everyone loves to support a local business and APCO is exactly that. Established in the late 1970s in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in convenience food. Our Cafe 24-7 brand offers ambience and innovation with our in-store cafes serving barista-made coffee and fresh food all day and night. In 5 of our sites, APCO has teamed up with the trusted IGA X-press brand to deliver the ultimate convenience and top-up experience for our customers. Customer Service Team Members Our customers are our number one priority. We are looking for passionate individuals who are dedicated to providing excellent customer service. Our sites offer a fast-paced work environment with plenty of opportunities to learn and grow in various aspects of our business. About You! You must have exceptional problem-solving skills, as our environment requires quick decision-making. You should have clear communication skills and the ability to engage with customers effectively. A positive, friendly attitude is essential. High emotional intelligence is important; you should be self-aware, motivated, empathetic, and possess strong social skills. Knowledge of our products and industry is advantageous. Strong time management skills are required. You should be adaptable and flexible, capable of multitasking efficiently, willing to take on new tasks, and eager to learn new processes. #J-18808-Ljbffr
Job Title
Customer Service Team Member