Job Title

Direct message the job poster from AIA MalaysiaTalent Acquisition & HR Business Partner at AIA MalaysiaAbout the role:To lead and oversee two critical governance functions: the Technology Project Management Office (PMO) and the Vendor & Contract Management. The role ensures that technology initiatives are delivered strategically, within governance and cost boundaries, and that vendor partnerships are managed efficiently, compliantly, and aligned with the regulatory expectations of the insurance industry (e.g., BNM RMiT, Outsourcing Policy).Job Responsibilities:Leadership and StrategyLead, mentor, and develop PMO and Vendor Management team members, fostering a culture of governance, accountability, and service excellence.Establish integrated governance across both domains to ensure alignment between technology delivery, financial controls, and vendor performance.Represent both functions in internal governance forums, audits, risk committees, and regulatory reviews.Oversee the implementation and operation of the technology project governance framework.Manage portfolio planning, project intake, prioritization, and resource allocation in alignment with business objectives.Ensure project delivery frameworks incorporate benefit realization planning, post-implementation value tracking, and lessons learned.Implement and monitor cost management controls including budgeting, forecasting, and variance analysis across initiatives.Facilitate portfolio and program steering committees, ensuring transparency, KPI tracking, and timely escalation of risks and issues.Promote agile and hybrid project delivery models where appropriate.Lead the development and execution of a robust vendor governance and contract management framework, aligned with BNM RMiT and outsourcing guidelines.Oversee contract lifecycle management: from RFP, negotiation, onboarding, and SLA setup to renewals and exit planning.Maintain a central repository of contracts and ensure key clauses (renewals, performance obligations, termination rights) are tracked and acted upon.Drive regular vendor performance evaluations and ensure corrective actions are taken for underperforming vendors.Collaborate with Legal, Risk, Compliance, Procurement, and Finance to ensure end-to-end vendor compliance and cost efficiency.Support internal and regulatory audits involving outsourced technology services and vendors.Job Requirements:Education & Experience:Bachelors degree in Information Technology, Business Administration, or related field.Project Management certification (PMP, PRINCE2)Proven experience in contract management or vendor governance10+ years of experience in technology project governance, vendor management, or contract governance at least 3 years in a leadership role.Experience in the insurance or financial services industry, with working knowledge of BNMs RMiT, Outsourcing Policy, and internal governance frameworks (e.g., COBIT, ISO 27001, ITIL).Strong leadership, communication, and stakeholder management skillsExcellent project financial and benefit tracking capabilitiesKnowledgeable in third-party risk management and regulatory obligationsSkilled in contract analysis, negotiation, and performance remediationHigh attention to detail, process discipline, and governance mindsetProficient in PMO tools and platforms (e.g., ServiceNow PPM, MS Project, JIRA) and contract management systemsSeniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionStrategy/Planning and Project ManagementIndustriesInsuranceReferrals increase your chances of interviewing at AIA Malaysia by 2xGet notified about new Director Technology Strategy jobs in Greater Kuala Lumpur.Director, Customer Experience & Operations Transformation, AP-R-249944Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months agoMarket Director - System Landscape Transformation & SAP Data ManagementKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr