Job Title

Are you a strategic operator who thrives in change and complexity? Were seeking a Head of Telemarketing to lead international team growth, drive campaign performance, and align our telemarketing function with dynamic marketing and event-driven initiatives across the APAC region.About the CompanyOur client is a forward-thinking marketing agency that powers audience acquisition for global tech clients. With ambitious growth plans and a supportive team culture, we focus on innovation, operational excellence, and scalable solutions that deliver real impact.The RoleThis role goes beyond daily management youll play a key part in evolving the team across international locations, adapting structures, and embedding best practices that support our marketing goals. Reporting to the Head of Operations, you''ll lead with strategy, performance coaching, and a passion for continuous improvement.Responsibilities include: Lead and evolve telemarketing operations across Australia and offshore sites Develop flexible campaign structures that allow seamless project transitions Partner with marketing and events teams to ensure campaign alignment Drive recruitment, onboarding, coaching, and team development Optimise workflows and integrate tools like Hubspot and Aircall Monitor team KPIs and performance through data insights and audits Collaborate with clients, building trust through clear, proactive communication Ensure compliance and quality standards are upheld across marketsIdeal Candidate:Were looking for someone whos sharp, adaptable, and ready to scale with us. Youll be comfortable juggling multiple priorities, leading teams with varying skill levels, and engaging confidently with clients.Youll stand out if you have: Experience managing outbound telemarketing teams (not just inbound/service centres) A background supporting marketing or event-driven campaigns Confidence in having both good and challenging client conversations Hands-on experience with Hubspot and Aircall Proven ability to motivate and develop lower-skill teams A strong sense of ownership, accountability, and attention to detail A flexible mindset ready to grow with a fast-changing businessWhy Work for Us?Join a company that values initiative, innovation, and integrity. Youll shape how we grow across borders, influence marketing results, and enjoy a culture that rewards proactive leadership and continuous learning.How to Apply:Apply via the Seek portal. For further information, please contact our external HR Consultant (sarah@thesavegroup.com ).Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? What''s your expected annual base salary? How much notice are you required to give your current employer? Do you have native or bilingual proficiency in any languages other than English? How many years of B2B sales experience do you have? How many years'' experience do you have as a Telemarketing Manager? Which of the following Customer Relationship Management (CRM) systems do you have development experience with?Better Brands Agency and Better Brands GroupChatswood, Sydney NSW2d agoCorporate Partnerships ManagerMcGrath FoundationNorth Sydney, Sydney NSW4h agoFour Pillars Laboratory all roundersSurry Hills, Sydney NSW21h agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr