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Job Title


Manager of Vendor Management


Company : CrossCountry Mortgage, LLC


Location : Cleveland, Australia


Created : 2025-06-28


Job Type : Full Time


Job Description

Join to apply for the Manager of Vendor Management role at CrossCountry Mortgage, LLCContinue with Google Continue with Google2 days ago Be among the first 25 applicantsJoin to apply for the Manager of Vendor Management role at CrossCountry Mortgage, LLCCrossCountry Mortgage (CCM)is the nation''s number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America''s fastest-growing private businesses and has received many awards for our standout culture.A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. Youll get unwavering support from all departments and total transparency from the top down.CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.Position OverviewThe Manager, Vendor Management is responsible for the end-to-end vendor management process, developing plans, selecting preferred and qualified vendors, review existing vendor strategy, and evaluating current third-party relationships to ensure they align to CCMs strategic objectives.Job ResponsibilitiesLead the vendor management function, including onboarding, performance evaluation, contract compliance, and issue resolution.Develop and maintain vendor scorecards, KPIs, and SLAS to ensure vendor performance aligns with organizational goals.Collaborate with internal departments such as Legal, Operations, Compliance, and other stakeholders to support vendor selection, negotiations, and renewal.Monitor regulatory and risk requirements related to third party vendors and ensure CCM is continually in compliance.Identify opportunities to streamline vendor related processes and reduce costs; recommend and implement updates to processes and policies.Maintain accurate and up to date vendor records and reporting dashboards.Facilitate regular vendor business reviews and manage escalations.Support the continuous improvement of vendor management policies and procedures.Qualifications And SkillsBachelors Degree or equivalent related experience.2+ years of experience in vendor management.Experience in the mortgage industry, preferred.Excellent negotiation and facilitation skills.Skilled in managing multiple project schedules and deliverables.Skilled in collaboration and working closely with internal stakeholders and vendors.Excellent communication skills.Proficiency in taking initiative and working independently.Proficient with Microsoft Office Suite.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.comCrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: residents: Please see CrossCountrys privacy statement for information about how CrossCountry collects and uses personal information about California applicants.CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individuals association with a member of a protected group or any other characteristic protected by federal, state, or local law (Protected Characteristics). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingReferrals increase your chances of interviewing at CrossCountry Mortgage, LLC by 2xSign in to set job alerts for Vendor Manager roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleGreater Cleveland$100,000.00-$160,000.001 week agoSupply Chain Project Manager - ClevelandCleveland, OH$60,737.56-$75,747.093 days agoSenior Procurement Manager, Nuclear OperationsProcurement Manager - Maintenance + RepairProcurement Manager - Maintenance and RepairProcurement Manager - Strategic Raw Materials (Beachwood, OH or Middelburg, NL)Procurement Manager-General ConstructionCleveland, OH $120,000 - $150,000 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr