Job Title

Competitive salary + Discounts on all our productsWe are proud to introduce an exciting opportunity within Global Retail Brands, Australia''s premier specialty homewares retailer, boasting a vast network of 300 stores nationwide. We are actively seeking a Administration & Retail Operations Advisor to join our team focusing on providing administrative support to all departments across our Support Office.Reporting to the Customer Service Manager, the Administration & Retail Operations Advisor plays a critical role in supporting the smooth day-to-day operations of the business. This role focuses primarily on providing high-level administrative support across key retail functions, ensuring consistency, efficiency, and accuracy in operational execution across our store network.Key responsibilities of the role will include but not be limited to:Provide administrative support across store operations, including managing store-to-store transfers, inventory queries, and receipting processesCoordinate logistics and courier bookings (TOLL) for store and Head Office deliveries, including meeting room and car park reservationsSupport online operations by assisting with click & collect issues, returns authorisations (RAs), and processing online refundsManage consumables and showroom inventory, including stock control and replenishmentProcess and track internal staff orders, inventory adjustments, and claims from regional managersLiaise with relevant departments to follow up on advanced shipping notices (ASNs) and resolve operational issuesAbout you:You bring 2+ years of administration and office support experience, with proven ability to manage high-volume workloads efficientlyYou have a background in either reception or customer service, with strong communication and stakeholder management skillsYoure highly organised, resilient, and excel at prioritising tasks in a fast-paced, dynamic environment.Trusted and reliable, you handle sensitive and confidential information with the utmost discretion and professionalism.Known for your efficiency and initiative, you take pride in delivering high-quality support that keeps operations running smoothlyThis full-time position offers the opportunity for a passionate Administration & Retail Operations Advisor to join to join a fast-paced, highly dynamic customer service team! This is a very exciting time to join the company as you will be part of a large, experienced and super-fun team, working 5 days in the office on St Kilda Road with access to lots of public transport, cafes near by and with dogs in the office this is a role not to be missed!If this sounds like you, Apply Now!!Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as an Operations Adviser? Do you have customer service experience? What''s your expected annual base salary?House and Robins Kitchen are a part of Australia''s largest privately owned and fastest growing homewares and kitchenware retailer, Global Retail Brands with over 150 stores within the group reaching across all states and territories.Source: This is an extract from the company''s own websiteHouse and Robins Kitchen are a part of Australia''s largest privately owned and fastest growing homewares and kitchenware retailer, Global Retail Brands with over 150 stores within the group reaching across all states and territories.Source: This is an extract from the company''s own websiteWhat can I earn as an Operations Adviser #J-18808-Ljbffr