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Join to apply for the Claims Service Consultant Level 1 role at Allianz Australia1 day ago Be among the first 25 applicantsJoin to apply for the Claims Service Consultant Level 1 role at Allianz AustraliaGet AI-powered advice on this job and more exclusive features.MOTOR (Legacy) CLAIMS SERVICE CONSULTANT CUSTOMER & OPERATIONS MULTIPLE LOCATIONSMultiple positions available.4-6 weeks of hybrid training.Hybrid working environment.Ability to work a rotating roster between the hours of 8am-6.30pm (local time based on your location)Ability to work a training roster from 9am-5.30pm (AEST time)Commencement date of 1st September 2025At Allianz, were proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.Lets care for tomorrow, so we can create a better future together, for everyone.About The RoleManaging a national based portfolio of motor claims and handling a high volume of inbound/outbound calls.Providing excellent customer service to our customers in a timely manner.Maintaining positive working relationships with external and internal stakeholders and providing the best possible outcomes for our customers.Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues.About YouHigh level of Customer service experience, ideally within a claims environment.Insurance knowledge/background would be highly desirable.Ability to multi-task and work in a fast-paced environment.Excellent communication skills (both written and verbal)Benefits And PerksInclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!For more details about our benefits, visit the Allianz Careers site.About Our CultureWe care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. Were committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.Adjustments and supportIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.Join us. Lets care for tomorrow. www.allianz.com.au/careersSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionConsulting, Information Technology, and SalesIndustriesFinancial Services and InsuranceReferrals increase your chances of interviewing at Allianz Australia by 2xGet notified about new Service Consultant jobs in Carlton, Victoria, Australia.Service Advisor - Werribee Nissan - AutomotiveMelbourne, Victoria, Australia 1 week agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 1 month agoCustomer Service Consultant - Inbound callsMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 2 months agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoConsultant - Service Investigations (160)Melbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoRichmond, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 4 weeks agoCustomer Experience Specialist - Key AccountsMelbourne, Victoria, Australia 1 week agoCustomer Service Consultant - 6 month max term contractMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoSouthbank, Victoria, Australia 1 week agoNoble Park, Victoria, Australia A$72,245.17-A$72,245.17 5 hours agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 3 weeks agoDandenong, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoOakleigh South, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 21 hours agoMelbourne, Victoria, Australia 1 week agoBayswater, Victoria, Australia 6 days agoWere unlocking community knowledge in a new way. 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