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About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world''s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world''s most sophisticated clients using leading technology and exceptional service.As part of the Australian Client Services team, the Client Service Delivery Manager (CSDM) supports our Superannuation & Government clients in relation to all aspects of Asset Servicing and Fund Administration.The successful candidate will manage the administrative and relationship needs of Superannuation, Sovereign, and Government clients.You will respond to client inquiries and coordinate client activity, identifying solutions to support clients'' strategic objectives, including working through product and operating models, understanding their business objectives, and acting as a key consultant to clients.What you will doManage the administrative and relationship needs of Superannuation, Sovereign, and Government clients.Respond to inquiries from clients and coordinate client activity.Act as a key consultant to clients, assisting in the formulation of best practices, redesign of processes, evaluation, and implementation of Asset Servicing & Fund Administration services through creative ideas and problem solving.Ensure overall client satisfaction by facilitating the efforts of the service team, coordinating resources to ensure timely deliverables and issue resolution, and effectively communicating client concerns/needs to partners.Develop a comprehensive understanding of the clients'' business and operating models, strategic objectives, goals, and market challenges.Assist Relationship Managers in counseling clients on emerging issues, products/services, legal/regulatory changes, and the general financial environment, translating the impact on client''s activities, Asset Servicing, and Fund Administration services.Participate in the development of solutions to client needs, coordinate presentations, bring in experts when appropriate, and ensure smooth delivery of new services.Identify opportunities to improve existing processes, resulting in increased productivity and resilience.Travel to client locations on a selected basis for service reviews or new business opportunities as required.About YouIn-depth knowledge of Asset Servicing and/or Fund Administration, supporting Asset Owner clients such as Superannuation or Sovereign Wealth Funds.Skills in negotiation, problem solving, and client servicing necessary to maintain the client relationship.Excellent organizational and time management skills.Attention to detail and a client service focus.Working with Us:As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability empower us to explore new ideas.Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to community service! Join a workplace with a greater purpose.We''d love to learn more about how your interests and experience could be a fit with one of the world''s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreaterReasonable accommodationNorthern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation during any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.We hope you''re excited about this opportunity. We value an inclusive workplace and understand flexibility means different things to different people.Apply today and discuss your flexible working needs so we can achieve greater together.As a global leader in innovative wealth management, asset servicing, and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the worldBoost your careerFind thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-Ljbffr