Job Title

Operations Team Leader (Home Delivery Centre)Add expected salary to your profile for insightsThe JB Hi-Fi Group brings together three of Australias best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S.Our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.We offer unbeatable value, world-class brands and exceptional customer service across our large store network, online, and in our commercial divisions, JB Hi-Fi Business, The Good Guys Commercial and E&S Commercial.JB Hi-Fi Group is the perfect place to power your career, and were excited to hear from you.Why join JB Hi-Fi Group?Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.Company DescriptionThe JB Hi-Fi Group brings together three of Australias best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S.Our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.We offer unbeatable value, world-class brands and exceptional customer service across our large store network, online, and in our commercial divisions, JB Hi-Fi Business, The Good Guys Commercial and E&S Commercial.JB Hi-Fi Group is the perfect place to power your career, and were excited to hear from you.Why join JB Hi-Fi Group?Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.Job DescriptionBased in our Truganina Warehouse in Victoria, as the Operations Team Leader, you will provide leadership to a designated Home Delivery Centre (HDC) team to support operational effectiveness and delivering to the needs of the customer. Your responsibilities will include, but are not limited to the following:Lead and execute efficient and compliant HDC processing of inbound supplier deliveries, purchase order receipting, store replenishment, customer deliveries and customer collectionsProvide leadership and direction to a HDC operational team, developing employee knowledge and capability through coaching, training and performance feedbackSupport achievement of HDC key operational targets such as inventory management, cost, safety and serviceEnsure Material Handling Equipment (MHE) is operated safely as designed to maintain product integrity and workplace safetyEnsure site waste and recycling processes are being achieved and complied with through direct and indirect resources such as delivery driversQualificationsThis is a hands-on role that will see you get involved in all facets of warehouse leadership. You will collaborate with many internal teams and external stakeholders and as such, your customer focus and ability to build relationships will be key to the success of this role. You will also possess:5 years operational warehouse experienceYR 12 EducationDemonstrated team leadershipFamiliar with Kaizen and Lean methodologiesMHE trainingAdditional InformationIf you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!Unlock job insightsSalary match Number of applicants Skills matchRetail & Consumer Products 5,001-10,000 employeesWith over 200 stores and over 7,000 team members across Australia and New Zealand, JB Hi-Fi is one of Australasias largest and most trusted retailers. Specialising in consumer electronics, home entertainment, small appliances and white goods, JB Hi-Fi strives to deliver the most extensive range, cheapest prices and genuine service to customers every day.The heart of our business is our people who are passionate, driven, committed and energetic!With over 200 stores and over 7,000 team members across Australia and New Zealand, JB Hi-Fi is one of Australasias largest and most trusted retailers. Specialising in consumer electronics, home entertainment, small appliances and white goods, JB Hi-Fi strives to deliver the most extensive range, cheapest prices and genuine service to customers every day.The heart of our business is our people who are passionate, driven, committed and energetic!To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as an Operations Team Leader #J-18808-Ljbffr