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Join Empower Wealth - kickstart your finance career in mortgage broking!Are you passionate about finance and want to help people reach their financial goals? Do you enjoy discussing property trends and investment strategies? Whether youre looking to start your career or make a change, we want to hear from you!Join our high performing team and be part of a supportive environment with growth opportunities.About Empower WealthAt the heart of what we do, we provide sophisticated property investment advice. We educate and empower Australians to make sound financial choices to build the lifestyles they desire. Whether they are families, professionals or retirees, we believe anyone can build long term wealth through property, if youve got the right advice and specialists in your corner.As part of our passion for education especially in the property, finance and money management space, we started a podcast called The Property Couch back in 2015. Since then, we''ve had over 13 million downloads and became Australia''s #1 Property Podcast!Our advisory team is a passionate bunch of property investment advisors, mortgage brokers, buyers advocates, accountants and financial planners. Multiple awards aside, what were truly proud of is our team of 90+ across Australia who are focused on helping our clients achieve success. Leadership is transparent and stable, and our culture is altruistic. Were growing fast and know that the right candidate will help us achieve that growth.About the roleThis entry level role will see you join our diverse team as a Customer Relationship Officer where youll be instrumental in building long-lasting relationships with our valued clients. Youll help guide them from formal approval of their loan applications through to settlement and beyond. Youll be responsible for reviewing loan documents, explaining lending structures, communicating with solicitors, lending institutions, and other parties to ensure a smooth settlement process. Post-settlement youll ensure our clients accounts are set up correctly and support them with their ongoing needs.Were seeking candidates with a demonstrated history of excellence in customer service, a high level of attention to detail and the ability to effectively prioritise your workload. Strong written and verbal communications skills will be essential to effectively liaise with our clients, lenders and other stakeholders over email and phone.Prior experience or qualifications in finance or real estate are desirable but not essential if youve got a genuine passion for property and a desire to learn about the mortgage broking industry.Why apply?Compensation: Earn a competitive salary along with opportunities for growth and career progression. Other perks include our employee share option program, and we offer paid parental leave to support our team members during important life events.Flexibility:We know work-life balance is important and offer a hybrid working model to allow the flexibly to work between our North Melbourne office with free on-site parking and remotely from home.Vibrant and supportive team culture: Join a high-performing team thats won numerous mortgage broking awards, and that offers an inclusive work environment with weekly team activities, monthly staff social events, and quarterly recognition awards.Training and mentorship:This role provides a pathway into our Mortgage Broking Academy where youll receive mentorship from industry experts and access training to become an investment savvy mortgage broker.Become a well-rounded expert: Were an integrated financial advisory business specialising in property wealth creation, so youll gain knowledge in finance, tax, financial planning, money management and property planning.Application processSubmit your CV and cover letter via this application.Shortlisted candidates will be contacted for a phone interview.In-person interview and aptitude testing.Background checks and verifications will be completed upon successful selection.Respectfully and regretfully, only shortlisted candidates will be notified on the outcome of their application.Note that this is a hybrid role based in Melbourne; fully remote applicants wont be considered.Apply now and join a company that values your aspirations and supports your development.No recruiters please.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How much notice are you required to give your current employer? Do you have customer service experience? What''s your expected annual base salary?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsMember Service ConsultantBank First9d agoLoan Processor2d agoEverest Private Wealth28d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr