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Job Title


Client Manager


Company : Diversified Australia


Location : Melbourne, Australia


Created : 2025-06-28


Job Type : Full Time


Job Description

Join to apply for the Client Manager role at Diversified AustraliaContinue with Google Continue with Google1 week ago Be among the first 25 applicantsJoin to apply for the Client Manager role at Diversified AustraliaGet AI-powered advice on this job and more exclusive features.Continue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleBe a part of a team who will support your growth and development.Global company.The aim of the Sales Function is to engage and connect with the markets we serve by offering compelling and commercial media and marketing solutions. These solutions can range from face-to-face industry events, tradeshows, virtual events, digital solutions, and publications. Our aim is to be trusted partners to our customers where we drive industry best-practice and innovation that ultimately leads to business growth.Job DescriptionAchieve set financial target for space salesAchieve set financial target for sponsorship salesRelationship Building and Business DevelopmentDevelop an in depth understanding of the industry, the trends and market forces and what drives return for our customersAttend relevant industry related networking events and build rapport with industry stake holdersDevelop positive relationship with all relevant industry associations and key governing bodiesBuild, maintain and maximise existing customer relationshipsGrow the client base by hunting for new businessAdministrationMaintain accurate and up-to-date records on SalesforceEngage with Product and Operations to ensure an accurate up-to-date floor planEstablish and achieve set call rates per dayFollow up letters/emails and sales collateral as appropriateActively participate in sales team meetingsOn-site ResponsibilitiesRe-sign exhibitors for following years showParticipate in set up of showHelp in developing an on - site sales strategy and take an active lead on customer liaisonsExhibitor / Sponsor Retention & GrowthDevelop positive relationships with all exhibitors and sponsorsWork with the Sales Manager to provide innovative and creative solutions to all exhibitorsCommunicate issues or concerns regarding exhibitors to all affected parties, using appropriate escalation procedureProactively develop and seek new business opportunities relating to the show product and showcaseWork with the team to ensure exhibitor and visitor complaints are handled in a timely mannerSales / Business Planning & ReportingActively Contribute to the business planActively Contribute to post event reviewsComplete and action all business-driven reportingPreparation and delivery of weekly and monthly sales progress reports to key stake holdersLiaise with industry associations to gather market intelligence on trends / issues that are forming / arising from relevant industriesAssist to create and execute sales networking events both in and out of showsAssist to prepare and manage monthly, quarterly and annual sales strategiesAssist in managing / monitoring / updating sales strategiesDevelop personal sales skills including (but not limited to) sales and closing pitch, overcoming objections, preparation of sales prospectusesCompany Advocacy and ProfessionalismRepresent Diversified Communications Australia in the market as a quality provider of exhibition servicesPromote internal company advocacy through professional and courteous behaviourDemonstrates behaviour aimed at breaking down barriers within the organisationReinforces company values with employees and models company values in own behaviourAdheres to health and safety policies and procedures and reinforces behaviours with staffDemonstrates the highest standard of ethical behaviour in all activitiesDesired Skills and ExperienceSelf-motivated candidate with a minimum of 3-5 years sales experience (exhibition, media, advertising sales preferred)Comfortable with telephone sales and securing new businessComfortable with face-to-face meetings and selling environmentComfortable spending up to 70% of time in an office environmentIntermediate knowledge of MS Office (Word, Excel, Outlook, Internet)Intermediate knowledge of database management (Salesforce Preferable).Comfortable interacting via social channels, building network and interacting with the likes of LinkedIn.Superior standards of customer service, interpersonal and communication skillsSelf-motivated and the ability to work semi-autonomous with directionTime management, attention to detail and ability to multi-task essentialPassionate about selling and the exhibition/event industryStrong capacity to build empathyPro-active, competitive and ambitiousAbility to travel interstate and work irregular hours when requiredSeniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionIndustriesEvents ServicesReferrals increase your chances of interviewing at Diversified Australia by 2xSign in to set job alerts for Client Manager roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleDeputy Market Sales and Customer Experience ManagerMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$100,000 - 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