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About the role:#audika_AustraliaWorking in accordance with our Demant Values, the ATRT working methodology, and the clinic H.E.A.R. journey, the purpose of this role is to maximise the commercial impact in Audika. Leading through with the clinic teams (clinicians and CCOs) and in partnership with the training team, the RSOM has full responsibility for meeting sales budgets, KPIs, and growth across the designated region. Leading people to success, implementing agreed sales strategies and plans that deliver the required business goals of the organisation.The role is responsible for ensuring compliance with all required standards of their direct reports.ResponsibilitiesDirect ReportsLeadership & Engagement: Provides leadership, coaching, and development of employees (including contractors and outsourced services).Clear expectations and accountability: Establishes a structured framework that empowers all direct reports to execute business initiatives, drive sales, achieve KPIs, and strive for continuous learning.Onboarding, upskilling, and Continuous Development: In partnership with the Training Team, drive ownership and accountability on CCOs and Clinicians hiring, onboarding, and continuous upskilling.Drive BusinessBudget and Capacity Costs: Manages sales targets in line with the sales forecast and business plan.Sales execution: Effectively implements sales strategy across the clinic region, focusing on driving business success, growth, and clinical excellence.Analytics, Systems, and ATRT Adoption: Drives adoption and understanding of sales funnel and ATRT operating model supported by trainers. Conducts proactive analysis to identify key drivers of sales performance and areas of opportunity or challenge, engaging with trainers on focused upskilling to achieve commercial outcomes.Opportunity creation: Understands local market including client and market trends to identify and mitigate risks and maximize opportunities for ongoing business success.Drive market share: Increases regional market share through GP engagement and local/regional marketing activities.OperationalStrategic Workforce Planning: Ensures staffing levels are maintained to maximize productivity and performance.Client Experience: Ensures a superior client experience by maintaining clinic presentation, customer service, and clinical standards. Manages unresolved customer issues promptly.Business processes: Supports compliance with business processes and work instructions. Supports operational practices to improve capacity and optimize revenue and resources.Human resource management: Manages staff concerns promptly, in line with company policy, involving HR or managers when necessary.Sales Reporting and forecasting: Uses reports to assess results and develop actions to exceed KPIs.Compliance and Governance: Ensures compliance with standards, regulations, policies, and program obligations.Skills and ExperienceTertiary qualification or undergraduate degree (science, business/commerce, or economics)Audiology or Audiometry qualifications (highly desirable)Leadership experience: Minimum 5 years in a retail or audiological leadership role.Outstanding leadership skills: Proven success in motivating and developing teams to meet sales objectives.Customer service: Experience in delivering exceptional customer service.Leading geographically dispersed teams: Experience managing teams across multiple locations.Strategic and operational responsibility: Proven experience in sales planning, execution, and management within a territory.Financial acumen: Knowledge of business and financial metrics relevant to retail and audiology.Commercial mindset: Experience supporting initiatives to drive commercial outcomes.Travel: Ability to work flexible hours and travel; valid Australian driver''s license required.We are offering:Competitive remuneration package + Super + sales incentivesTravel allowanceMobileNovated leasingEAPAccess to "My Rewards" programProfessional development #J-18808-Ljbffr