Job Title

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. Theres much to learn and many to learn from, with more than 16,800 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.Are you passionate about utilising your organisational skills and superb verbal and written communication skills to juggle competing priorities and provide excellent service to our staff, visitors and customers?If you are a someone who is proactive, takes initiative, possesses great attention to detail and enjoys getting things done, then this role is for you!This dynamic role is a key enabler for our Melbourne Sales Team supporting them with managing their customers, organising meetings, preparing for customer briefs and responding to customer queries. Whilst also being responsible for the general housekeeping of the office, and supporting the main office in Sydney by executing company events and catering for the Melbourne Office.Key ResponsibilitiesEnsure World Class Service for Customers ensuring that Givaudan leads the way!General back up and business support to the Key Account Managers (KAMs).Cultivate customer relationships within portfolio accounts.Prepare and maintain Customer Directories for Key Account Managers Account List, containing all aspects of prices codes and contacts.Ensure an efficient service on all aspects of customer documentation, questionnaires and product information documents etc.Assist in managing commercial projects in collaboration with Key Account Managers entering projects, monitoring progress of projects and samples identify customer requirements and follow-up on customer submissions.Investigate and assist in resolving customer complaints as necessary.New Wins: Take ownership for transitioning Customer projects / new wins from scale up to production preparation of monthly reports of New Wins.Investigate and assist in resolving customer complaints as necessary.Professional Experience3+ years of experience in a Sales Administrative Support role or a personal assistant role3+ years of experience in Customer ServicePrevious experience in Stakeholder Engagement and Stakeholder ManagementPrevious experience in general office support will be highly regardedTechnical SkillsTech Savvy / Advanced Computer literacy (Proficient in common PC applications (Microsoft Office Suite, Google Suite) and able to pick up new systems quickly)Time Management skills (able to work autonomously and as a team, keeping to project deadlines)Good interpersonal skills (excellent stakeholder management as well as working well with others in a team)Organisational skillsExcellent Communication skills (both written and verbal including effective listening skills)Problem solving skills (able to think creatively, and outside the box to find optimal solutions)Self Starter, takes initiativePlease note: You must have the work rights to work in Australia to apply for this job.At Givaudan, you contribute to delightful taste and scent experiences that touch peoples lives.You work within an inspiring teamwork culture where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.Every essence of you enriches our world.Diversity drives innovation and creates closer connections with our employees, customers and partners.Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.About the companyGivaudan is a Swiss multinational manufacturer of flavours, fragrances and active cosmetic ingredients.NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr