Job Title

We are seeking a Building Management Systems (BMS) Service Manager to oversee the daily operations of our dedicated service team. In this full-time role based in Melbourne, you will manage a dynamic department, ensuring seamless service delivery while focusing on long-term growth.Leading a growing team of service technicianssupported by a full-time service coordinator handling scheduling, administration, and invoicingyou will play a pivotal role in shaping the strategic direction of the service department. As a key senior leader, you will also contribute to company-wide strategies and future business growthResponsibilitiesReporting directly to the Managing Director, you will:Lead, motivate, and develop a high-performing Service Department.Implement business plans and growth strategies for service offerings.Collaborate with the Sales and Projects teams to foster integrated growth initiatives.Identify new business opportunities and expand service capabilities.Prepare quotations and tenders for service contracts, repairs, and small-project works.Cultivate and strengthen customer relationships, ensuring client retention.Drive exceptional service standards, meeting client needs and expectations.Oversee all aspects of department operations, including customer service, resource allocation, and marketing.What Were Looking ForTo excel in this role, you will have:Extensive knowledge of HVAC systems.Hands-on experience in building automation and energy management solutions.Strong customer engagement and relationship-building skills.Proven leadership experience, with a track record of team development.Excellent communication and time management abilities.The ability to work independently and collaboratively.A history of successfully growing a HVAC or BMS service or project division.Strategic thinking and problem-solving acumen.A valid disconnect/reconnect electrical license would be advantageousAustralian citizenship or a current Australian work visa.What We OfferWe believe in rewarding excellence. Heres what you can expect:Competitive salary above industry rates, negotiable based on experience.Some flexibility in working arrangementsMonthly RDO.A fully maintained company car or Car allowance.Company laptop, and smartphone.Ongoing training continuous product development and learning opportunities.Team support backed by Sales, Projects, and Engineering teams.Vibrant culture regular company social activities.Ready to Join Us?If youre passionate about driving service excellence and business growth, wed love to hear from you. Please send your resume and a cover letter detailing why youre the ideal candidate to Cheryl@cortrols.com.au .Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a service manager? Do you have customer service experience? Do you have experience in a sales role? Do you have a current Australian driver''s licence? #J-18808-Ljbffr