Job Title

Consumer Engagement and Partnership CoordinatorAdd expected salary to your profile for insightsConsumer Engagement & Partnership CoordinatorGrade 4 (commencing at $42.33684 per hour, excluding allowances)(Junior rates apply to employees aged under 19 years)_____________________________________________________________________________________________Are you passionate about amplifying the consumer voice in healthcare? Do you thrive on building genuine partnerships with community members and leading engagement strategies that shape service improvement? If so, West Gippsland Healthcare Group (WGHG) invites you to apply for the position of Consumer Engagement and Partnership Coordinator (CEPC).The CEPC plays a pivotal leadership role in embedding meaningful consumer and community participation across all aspects of WGHGs services. Youll coordinate engagement strategies, support consumer representatives, and help departments meet the requirements of relevant standards including NSQHS Standard 2: Partnering with Consumers, Aged Care Quality Standards, and NDIS Practice Standards.Responsibilities include:Leading and evaluating the WGHG Consumer Engagement Strategy and Action PlanSupporting inclusive partnerships with diverse consumer groupsCoordinating and expanding our consumer representative networkFacilitating co-design, feedback integration, and service improvementsReporting on outcomes and maintaining compliance with accreditation standardsPromoting a culture of respect, leadership, accountability, collaboration, and continuous improvementQualifications and skills required:A relevant tertiary qualification in health, community development, public health, or a related fieldExperience in stakeholder engagement or consumer participationHigh-level communication and relationship-building skillsFamiliarity with NSQHS standards and person-centred care approachesStrong project coordination and organisational skillsAbout our organisationThe West Gippsland Healthcare Group provides acute medical and surgical, obstetric, emergency, residential, and community health services to 45,000 people in the Baw Baw Shire and surrounding areas. Our headquarters are located at West Gippsland Hospital in Warragul, approximately 100 km east of Melbourne.Benefits include:Flexible working arrangementsAccess to employee assistance programsSalary packaging optionsFree parkingEmployment conditions:All appointments are subject to reference checks, police clearance, and a current Employee Working with Children Check. Applicants must have the right to work in Australia. A six-month probation period applies.How to apply:Visit seek.com.au to submit your application, including a current CV and cover letter. It is recommended to address the selection criteria. Shortlisted applicants will need to provide at least two professional referees. For further information, contact Jenni Quaife, Acting Manager - Quality & Safety Unit, at 03 5623 0860 or jenni.quaife@wghg.com.au.Applications close on Sunday, 6 July 2025._____________________________________________________________________________________________We are committed to diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, LGBTI individuals, and people with disabilities. We promote child safety and wellbeing for all children, including those with disabilities. #J-18808-Ljbffr