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Add expected salary to your profile for insightsMERCURY GROUP VICTORIA COMPLIANCE & HR MANAGERAbout UsMercury Group Victoria is one of the states leading member-based providers of gaming and hospitality services. Since 2010, weve supported licensed Clubs and Hotels across Victoria with essential services such as gaming compliance, venue promotions, loyalty programs, regulatory reporting, and full venue management.Were here to help venues remain profitable, compliant, and well-positioned to serve their local communities, all while navigating the ever-evolving gaming and hospitality landscape.The OpportunityWere looking for a detail-oriented and experienced Compliance & HR Manager to join our team in a full-time capacity. In this critical role, youll oversee regulatory compliance and support human resources functions across multiple member venues.Reporting to the General Manager, youll ensure adherence to Victorian gaming, liquor, and AML legislation, manage licensing obligations, conduct internal audits, and prepare reports for regulatory bodies. In parallel, youll work closely with our members and external HR providers to deliver end-to-end HR support including recruitment, policy development, employee relations, and compliance with Fair Work and award conditions.This is a highly interactive role requiring regular venue visits across Victoria, supported by a flexible hybrid working arrangement.About YouYoure someone who thrives in a multifaceted role, balancing both compliance and people support with confidence and care. You bring relevant experience in gaming compliance and HR, ideally within the Victorian hospitality industry, and understand the importance of maintaining strong relationships with stakeholders across operations, HR, and executive leadership.Youre a clear communicator, highly organised, and comfortable interpreting legislation and applying it to real-world situations. Youre approachable, professional, and capable of handling sensitive matters with discretion.Key ResponsibilitiesGaming ComplianceEnsure member venues comply with Victorian gaming, liquor, and AML legislation (VGCCC and AUSTRAC)Manage operational and staff licensing obligations and documentationConduct internal compliance audits and develop corrective actions where necessaryPrepare and submit reports to regulatory bodies (e.g., incident reports, licensing updates)Deliver training to venue staff on gaming legislation, policy changes, and compliance expectationsAssess and mitigate compliance risks in partnership with internal teamsHuman ResourcesSupport recruitment and onboarding processes in line with industry standardsAdvise on employment law, NES, and interpretation of relevant modern awards (Clubs and Hospitality)Manage employee relations, grievances, and performance mattersDevelop and maintain HR policies and documentationMaintain confidential HR records and assist with compliance reportingFacilitate staff development and compliance training initiativesStrategic and Operational CollaborationLiaise with external HR partners to ensure efficient and lawful HR resolutionCollaborate with compliance, operations, and executive leadership teams to manage emerging risks and workforce needsContribute to strategic discussions on HR compliance and gaming operationsWhat Were Looking ForMinimum 3 years'' experience in a gaming compliance or HR role (hospitality or gaming sector preferred)Strong working knowledge of Victorian gaming legislation and licensing processesIn-depth understanding of Australian employment law, Fair Work Act, NES, and award interpretationExcellent communication skills (written and verbal) and stakeholder engagement capabilityProven experience managing audits, risk assessments, and regulatory reportingCurrent Victorian Drivers Licence and willingness to travel across regional and metro VictoriaTertiary qualification in HR, business, law, or a related field preferred (or equivalent experience)Professional HR and/or gaming compliance certification is a bonusWhy Join Us?This is a meaningful opportunity to take ownership of a dual-discipline role thats central to our operations. Youll be supported by a collaborative team, enjoy variety in your day-to-day work, and make a lasting contribution to the success of venues across Victoria.If you have the experience and drive to support both compliance and people we encourage you to apply.Apply now and be part of a team committed to quality, integrity, and industry leadership.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How much notice are you required to give your current employer? Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Australian driver''s licence?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsGaming Manager18d agoOperations ManagerLouis Smith13d agoWhat can I earn as a Human Resources Manager #J-18808-Ljbffr