Job Title

$31.99 per hour + Super + Recognition ProgramsAre you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.Our Brand New Devonport Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running!Monday - Friday 8.00am - 4.00pmMay be required to work some Saturdays$31.99ph + SuperAbout the Role:Face to Face customer serviceGreeting customers and visitors at reception with a positive, helpful attitude.Ensuring our customers have the best experience within the BranchAnswering customer inquiries via telephone, email, and in-person.Provide support to the manager and the running of daily operationsEffectively keeping customers updated on delivery lead timesUndertake repair inspections on vehiclesExplore customer needs and educate on our full scope of servicesIssue invoices and raise job authorities as requiredSource suitable resolutions to customer concerns and follow up customer queriesAbout You:Professional communication and presentation skillsExcellent and clear verbal and written communication skillsMUSThave a current drivers licence!Ability to resolve issues and create solutions for customersSupport the Branch manager with administrative tasksAbility to work in fast paced workplaceExcellent time management and prioritisation skillsIntermediate to Advanced Microsoft Office skillsSupportive and collaborative team environmentGrowth and development opportunitiesReward and Recognition programsBuild a career with O''Brien and Apply now!If you meet the above criteria and youre seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!At O''Brien, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O''Brien is also part of Belron, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continentsPrivacy:To review and consider your application, O''Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.Agencies: O''Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O''Brien to submit candidates to a specific requisition, we will not approve payment to any third party.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.OBrien operates nationwide, offering a wide range of automotive care products and services to both retail and wholesale customers. Each year, we serve over 360,000 motorists, 24 hours a day, 7 days a week, 365 days a year.Since 1924, OBrien has also been a trusted provider of quality glass products and services for Australian homes and businesses. Our tailored glazing solutions are designed to meet the unique needs of every customer.In 2018 O''Brien and Laser & Electrical Plumbing untied their expertise, giving rise to O''Brien Plumbing and Electrical enabling O''Brien to offer a complete range of a complete range of products and services across Australia.OBrien operates nationwide, offering a wide range of automotive care products and services to both retail and wholesale customers. Each year, we serve over 360,000 motorists, 24 hours a day, 7 days a week, 365 days a year.Since 1924, OBrien has also been a trusted provider of quality glass products and services for Australian homes and businesses. Our tailored glazing solutions are designed to meet the unique needs of every customer.In 2018 O''Brien and Laser & Electrical Plumbing untied their expertise, giving rise to O''Brien Plumbing and Electrical enabling O''Brien to offer a complete range of a complete range of products and services across Australia.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Customer Experience Specialist #J-18808-Ljbffr