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Care Coordinator/Disability Case ManagerJoin to apply for the Care Coordinator/Disability Case Manager role at Support Nest Disability ServicesCare Coordinator/Disability Case Manager3 days ago Be among the first 25 applicantsJoin to apply for the Care Coordinator/Disability Case Manager role at Support Nest Disability ServicesSupport Nest Disability Services provided pay rangeThis range is provided by Support Nest Disability Services. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$80,000.00/yr - A$90,000.00/yrWho We AreSupport Nest - Nurturing Support, Building Futures:Navigating the world of support services can be complex and thats where we come in. At Support Nest, were dedicated to making the process simple and empowering for you.Our mission is to provide tailored, reliable support solutions for individuals with complex needs, whether its assisted daily living, community participation, Supported Independent Living (SIL), or short-term respite. We believe in delivering compassionate, personalised care designed around your unique journey.With a skilled and dedicated team, were here to support you and your loved ones every step of the way, offering expertise and understanding to make each day a little easier.At Support Nest we empower individuals and families by connecting them with the support services they need to thrive. We strive to foster independence, dignity, and inclusivity in everything we do, ensuring that everyone has access to the resources and assistance required to lead fulfilling lives.The RoleJob DescriptionWHO WE AREWe support people with disability of all ages and needs in their homes and the community with quality services. We are on a mission; to create a world where disability is no longer an obstacle that stops someone from achieving their life goals and making a positive contribution to their community. We inclusive organisation that encourages diversity and unique individuality. We pride ourselves on providing a friendly work environment that promotes growth and self-development for the industry leaders of tomorrow.About YouYou are a passionate, hardworking, and energetic individual who loves helping people with disability. As a professional, you have a curious mind and welcome the challenges that come with learning and growing. Above all, you are career-oriented individual that is looking for long term opportunity where you are encouraged and rewarded for taking on big responsibilities. Simply put, you are future leader that is willing to work their way to the top.About The JobWe have a rare opportunity for a talented individual to work across many facets of the business. This role will give you a holistic experience of business operations, including Client Management, Human Resourcing and Quality Assurance. No two days will be the same and you will have plenty of opportunities to develop diverse set of skills that will perfectly position you to become one of our leaders in the future. This role will give the opportunity to directly work with Management and gain valuable skills and mentoring to take your career to the next level.Responsibilities And DutiesMeeting and Assessing ClientsTalk to clients to understand their problems, needs, and goals.Check what kind of help they need, like health, housing, or emotional supportMaking Personalized PlansCreate care or support plans that fit each clients needs and wishes.Work with clients, their families, and others they choose to design these plans.Set realistic goals that help clients stay independent and healthy.Organizing Help and ServicesMatch clients with carers or staff and set up schedules.Connect clients to doctors, nurses, or other experts for ongoing care.Refer clients to agencies or programs that can give extra help, like training or emergency supplies (e.g., food vouchers).Managing Money and ResourcesBuild and watch client budgets to make sure they get the most out of services, following rules like the Home Care Package program.Help clients understand and use the aged care system or other support options.Find and use equipment or aids that clients need.Delivering and Checking ServicesProvide both medical and everyday support to get the best results for clients.Make sure services are safe, on time, and good quality.Watch how clients are doing and report on their progress.Solving ProblemsAct fast when theres an issue, complaint, or emergency, like a health crisis or housing problem.Suggest fixes, like medical help or mental health support, when needed.Keeping RecordsWrite down accurate details about clients and follow all rules and policies.Update files to show changes in clients needs or plans.Working With OthersTalk to community groups, welfare agencies, or businesses to solve local issues and share resources.Team up with the community team to keep services great.Speak up for clients and negotiate with families, guardians, or professionals to support their wellbeing.Supporting Independence and CommunityHelp clients learn life skills to live on their own.Encourage clients and families to join community activities for a healthy, active life.Coordinate things like transport to appointments or food delivery programs.Leading and Training the TeamGuide and train carers or staff to do their jobs well.Check on community carers to make sure theyre helping clients properly.Growing SkillsKeep learning new things and improving skills to do the job better.Promoting Fairness and WellbeingSupport the public good by making sure the justice system and community services work fairly.Raise awareness about resources and help groups that need extra support connect with the community.Planning for Recovery and GoalsHelp clients and families set goals and recover, especially with mental health or after hospital stays.Plan and find education or training programs that fit their needs.Handling Community NeedsLook at what the community needslike health, housing, or jobsand find resources to help.Lead projects to fix local problems, like recreation or welfare issues.Writing Reports and RequestsPrepare reports or funding requests for government or other groups to get more help for clients.Ideal ProfileSkills & ExperienceA minimum higher degree qualification in marketing, business or relevant human services or experience deemed to be the equivalentSOUND UNDERSTANDING OF THE NDIS and Disability industryMINIMUM 1 year of experience working in a related roleHuman service industry experience (favourable)Experience in managing and continuously improving business administration processesExperience working managing field staff; including resource planning, rostering and managing client complaints.Experience in identifying, growing, and maintaining key stakeholder relationships which provide new or increased business opportunityDemonstrated ability to deliver results drives and delivers performance against a set of goals.Well-developed negotiation, problem solving, written and verbal communication skills.WHY YOU SHOULD JOIN USWe are an inclusive team, with loads of opportunity to grow and advance with a new, up and coming organisation. The role will see the successful applicant enjoy a great working environment, flexible hours and an industry leading salary package depending on experience and skill set. Experience in NDIS is preferred.Job Types: Full-timeSalary Package: $80,000 - $90,000 per annumBenefits:Professional Growth: Excellent career development and training opportunities, including ongoing professional development and support to expand your expertise.Supportive Environment: Secure, full-time position in a collaborative and growth-oriented environment that values your contributions.Positive Culture: Join a team with a strong commitment to excellence, innovation, and making a real difference in the lives of individuals with disabilities.Impactful Work: Opportunity to apply your social work, psychology, or social science skills to support participants in achieving their goals and enhancing their quality of life.Schedule:8-hour shift (38-40 per week)Monday to FridayWork Location: In person/HybridLicence/Certification:Valid Australian Driver Licence (Required)Victorian Working with Children Check (Required)NDIS Worker Screening Check (Required)Valid Australian Police Check Certificate (Required)Right to Work in AustraliaIf you are passionate about providing high-quality support and have experience working with dementia and other complex disabilities., we would love to have you join our team!Job Type: Full-timePay: $80,000.00 $90,000.00 per yearBenefits:Employee mentoring programProfessional development assistanceTravel reimbursementWork from homeSchedule:8 hour shiftMonday to FridayShift workEducation:Diploma (Preferred)Work Authorisation:Australia (Preferred)Location:Sunshine VIC (Preferred)Work Location: In personApplication Deadline: 07/05/2025Expected Start Date: 15/04/2025What''s on Offer?Work in a company with a solid track record of performanceLeadership RoleA role that offers a breadth of learning opportunitiesSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Support Nest Disability Services by 2xSign in to set job alerts for Care Coordinator roles.Client Coordinator - Community Services & Wellbeing Melbourne, VicMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoAbbotsford, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 10 hours agoAbbotsford, Victoria, Australia 1 week agoOUTSIDE SCHOOL HOURS CARE COORDINATOR - EMERALD PRIMARY SCHOOLMelbourne, Victoria, Australia 1 week agoSouthbank, Victoria, Australia 6 days agoFootscray, Victoria, Australia 1 week agoCamberwell, Victoria, Australia 1 day agoClinical Care Coordinator - Aged Care - Coppin Centre Melbourne, VICMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 5 days agoClinical Care Coordinator -Part time - Coppin Centre Melbourne, VicMelbourne, Victoria, Australia 1 week agoFootscray, Victoria, Australia 7 hours agoOutside School Hours Care Coordinator - Emerald Primary SchoolSouthbank, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoClinical Care Coordinator - Aged Care Footscray, VICFootscray, Victoria, Australia 6 days agoThomastown, Victoria, Australia 14 hours agoMelbourne, Victoria, Australia 5 days agoAdministration Officer - Familial Cancer CentreParkville, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$70,000.00-A$95,000.00 4 days agoCustomer Service & Engagement CoordinatorMelbourne, Victoria, Australia 2 weeks agoOut of School Hours Care / OSHC Co-ordinatorGlen Iris, Victoria, Australia 2 weeks agoBraybrook, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoExecutive and Administration CoordinatorMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 months agoWere unlocking community knowledge in a new way. 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