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Join to apply for the Process Executive English language role at CognizantJoin to apply for the Process Executive English language role at CognizantRole: Process Executive English languageLocation: KL, Malaysia (Onsite)Experience: 0-2 YearsProject Process DescriptionThe project involves identifying fraudulent users/transactions by analyzing the purchase pattern of the business customers to eliminate fraud for one of the Largest Technology giants. As part of the contractual obligations, the client expects the team to follow certain policy guidelines, meet stringent TAT, Productivity and a minimum monthly average quality requirement of 99%.Candidate QualificationGraduate or Diploma (Preferably in Finance/ Commerce)Core CompetenciesExcellent written, reading & spoken communications skills in Required LanguageGood Cognitive, Logical & Analytical skillsUnderstanding of the social space (trends, influencers, engagement, things to be cautious of etc.)Excellent analytical and research skillsQuick learning and understanding of complex processesExperience with Payments Fraud & Risk (or similar programs) Internet SavvyOther RequirementsWilling to work in 24x7 environmentAbility to manage critical situations with minimum supervisionMS Office & strong keyboard skillsGood interpersonal and communication skillsAbility to perform in adverse situationsDetailed Role & ResponsibilitiesEnsure to meet daily KPIsAccountable for the success and quality of the processEnsures that the process is followed correctly in Service OperationsAbility to learn to work with customer internal toolsAgent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlinesFlexible to work in assigned shift timings as per process requirementsAbout CognizantCognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we''re improving everyday life. See how at www.cognizant.com or @cognizant.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development and SalesIndustriesIT Services and IT Consulting and Business Consulting and ServicesReferrals increase your chances of interviewing at Cognizant by 2xGet notified about new Process Executive jobs in Greater Kuala Lumpur.Process Improvement Executive (Fleet Maintenance), SPX ExpressKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days agoPetaling Jaya, Selangor, Malaysia 3 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoPetaling Jaya, Selangor, Malaysia 2 days agoProcess Executive -Customer support-MandarinKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month agoRegional Manager Manufacturing ExcellenceBandar Bukit Raja, Selangor, Malaysia 5 days agoWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days agoProcess Executive English (Chinese/Mandarin)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days agoProcess Executive -POI Editor - Thai languageCustomer Support Executive - Srilanka MarketKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days agoWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days agoOperations Support Executive (Admin / Data Entry / Customer Support)WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days agoSenior Executive, HR Project Management & AnalyticsHuman Resources Executive (Entry Level / Fresh Graduates Welcome)WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoPetaling Jaya, Selangor, Malaysia 2 months agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia $7,000.00-$10,000.00 2 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr