Job Title

Head Of Technology Operations & InfrastructureAdd expected salary to your profile for insightsAn exciting opportunity is available for an experienced IT leader to join a local government organisation in Melbournes south-east on a 3-month contract to start ASAP.This Head of Technology Operations & Infrastructure role offers the chance to lead critical IT functions while delivering impactful outcomes in a dynamic and supportive team environment.This is a hands-on leadership position responsible for managing the organisations infrastructure environment, service desk operations, and end-user computing with a strong focus on Microsoft technologies, cyber security frameworks, and robust infrastructure practices.About the RoleLead the delivery of IT infrastructure services including network administration, cloud services, service desk operations, and systems support.Oversee a team of seven technical staff, including system engineers and service desk team members.Drive service excellence across platforms including Microsoft 365, Azure, Intune, Citrix Cloud, SharePoint, Teams, and other collaboration tools.Collaborate with internal departments, vendors, and managed service providers to maintain and enhance IT services.Ensure systems are secure, resilient, and meet business continuity and disaster recovery requirements.Support cyber security standards including Essential Eight, ISO 27001, and ACSC ISM, working closely with internal security teams.Apply best-practice ICT infrastructure methodologies and frameworks, and proactively manage system upgrades, migrations, and performance improvements.Key RequirementsStrong leadership experience in ICT operations and infrastructure roles, ideally within local government or similar complex environments.Advanced knowledge of Microsoft technologies, including Microsoft 365, Azure, Exchange Online, SharePoint, and Intune.Solid understanding of cyber security principles and experience supporting secure IT environments.Demonstrated application of ICT infrastructure management methodologies, including service delivery, network infrastructure, and systems integration.Experience managing vendors, budgets, service-level agreements, and technical projects.Tertiary qualifications in Information Technology or related discipline (certifications such as Microsoft, CCNA, or Security+ highly regarded).Excellent stakeholder engagement and communication skills, with the ability to manage competing priorities.If you''re open to contract work and have the right mix of leadership and technical capability, wed love to hear from you. Please be advised only shortlisted candidates will be contacted.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr