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Join to apply for the Content Reviewer -ID Speaker role at CognizantJoin to apply for the Content Reviewer -ID Speaker role at CognizantProject Process DescriptionThe project involves reviewing content (videos/images/text) for one of the Largest Technology giants. As part of the contractual obligations, client expects the team to follow certain policy guidelines, meet stringent TAT, Productivity, and a minimum monthly average quality as per the target.Project Process DescriptionThe project involves reviewing content (videos/images/text) for one of the Largest Technology giants. As part of the contractual obligations, client expects the team to follow certain policy guidelines, meet stringent TAT, Productivity, and a minimum monthly average quality as per the target.Detailed Role & ResponsibilitiesModerate content to ensure accurate and precise decision is applied in the online space in compliance with clients policies and guidelinesGaining full understanding and in-depth knowledge of client policies and guidelinesReviewing user generated content and editorial generated content including but not limited to text, images, audios, videosReview sensitive content, sometimes involving graphic or otherwise disturbing text/videos/imagesIdentifying improvement opportunities and solutions to problemsAnalyze and identify content that is not in compliance with requirements and flag for action in a timely mannerReview the reported content within agreed turnaround times and standards of qualityRecognize trends and patterns, and escalate issues outside of the established policiesUse market specific knowledge and insights to spot and scope solutions to improve the support of user communityEnsure on meeting daily KPIsEnsures that the process is followed correctly in Service OperationsAbility to learn to work with customer internal toolsMaintain a high degree of confidentiality while meeting strict deadlinesRequirementsExcellent written, reading & spoken communications skills in English/Thai language and understanding of local culture.Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.).Good communications skills (English).Excellent analytical and research skills.Quick learning and understanding of complex processes.Experience with social networking (or similar programs) Internet Savvy.Willing to work in Rotational shift timings.Ability to manage critical situations with minimum supervision.MS Office & strong key board skills.Good interpersonal and communication skills.Ability to perform in adverse situations.Should be comfortable working with explicit & extremely sensitive content.Soft SkillsAbility to work independentlyExperience with social networking (or similar programs) Internet SavvyInterested in social media and current events (trending topics, viral news etc.)Quick learner and adaptable to learn new processes, concepts, and skillsBe organized and able to manage time and tasks efficientlyStrong attention to detail and a desire to deliver accurately, efficiently and to a high standardHave a neutral mindset towards different content that needs classification, regardless of the content itselfResult-oriented, self-motivated, independent, and inquisitiveAble to thrive in a fast-paced and team-oriented environmentExcellent analytical and research skillsSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesIT Services and IT Consulting and Business Consulting and ServicesReferrals increase your chances of interviewing at Cognizant by 2xGet notified about new Content Moderator jobs in Greater Kuala Lumpur.Content Moderator - Listing & Content, MY MarketplaceKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoOperation Assistant - Consent Team (Open for graduates)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days agoSenior Executive, Customer Operations Trainer (RID-00539)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoProcess Executive (Content Reviewer) - Indonesian SpeakerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoContent Moderator (Mandarin Speaker) - Listing & Content, MY Marketplace (Open for fresh graduates)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days agoWP. 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