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2 days ago Be among the first 25 applicantsOn-the-job ongoing support & development, opportunities to advanceSupportive and accessible leadership teamEngineeringElectricalVictoria, AustraliaPermanent / Full Time24/6/2025Full time position with flexibilityOn-the-job ongoing support & development, opportunities to advanceSupportive and accessible leadership teamWho We AreNHP are specialists in Electrical & Automation Products, Systems & Solutions100% Australian owned (50 years of Electrical & Engineering excellence!)Local choice with the power of global partners17 branches throughout Australia & New ZealandDriven by a team of over 800 dedicated & committed employeesAt NHP we recognise that our people determine the success of our business.Are you looking for an opportunity where you can grow and develop with a progressive organisation? Are you bright, personable and do you genuinely enjoy working with a range of people? Then we would like to hear from you!About The RoleNHPs Customer Service team are at the forefront of our business and provide first class support to our customers, both internally and externally. This role is integral in helping us build relationships with customers. Please note this is not a call centre role.In This Fast Paced Role, You WillProviding technical support & customer service to NHP customer base of commercial clientsHandle technical phone/email enquiriesWork with Omni Channel platform processing inbound inquiries orders, returns, queries, services & general itemsLiase with internal stakeholders to achieve desired outcomesMaintain records & documents relating to customer activityContribute to continuous improvementEnsure the prompt resolution of customer enquiries and meeting of team KPIsLocated at our Head Office in Richmond VIC (with a move to Hawthorn East on the horizon), surrounded by good coffee, free onsite parking, with a culture built around team spirit and enjoyment, it is hard to find a better place to work.For you to be successful in this role, you will need:NHP Is a Supportive And Cohesive Team, So Finding The Right Fit For Our Company Is Paramount. For This Particular Position, We Are Looking For Someone Who HasTechnical aptitude/Electrical Industry ExperienceA can-do attitude with strong customer focusAn ability to work with a range of different people & stylesA willingness to learn and develop with the businessTo be a proactive, enthusiastic & self-motivated individualExcellent communication skillsGood time management skillsYou will be guided by a strong leadership team & provided with all the tools you need to deliver impeccable support to our customers.Whats On OfferCompetitive base salary + superFree parking onsiteTRAINING PROVIDED!The ability to develop & work your way up in the businessA great place to work trusted industry leader, powered by people, driven by customer successOngoing learning & development to meet your professional development needsNovated Leasing options for salary packaging your carAccess to an Employee Assistance Program for you and your familyNHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We''re proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid in Australia.How To ApplyTo be considered for this fantastic opportunity, simply apply via this advertisement. Or visit our careers page: www.nhp.com.au. To keep up to date with all things NHP please connect with us on LinkedIn levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesAppliances, Electrical, and Electronics ManufacturingReferrals increase your chances of interviewing at NHP Electrical Engineering Products by 2xGet notified about new Customer Service Consultant jobs in Melbourne, Victoria, Australia.Customer Service Consultant - Inbound callsMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoCustomer Service Officer (Hub Specialist)Docklands, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 days agoCustomer Service Representative-1 year contractChadstone, Victoria, Australia 2 weeks agoHeatherton, Victoria, Australia 1 week agoDandenong, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 16 hours agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr