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Join our dynamic team at Patterson Cheney Trucks. Support our Service Manager working alongside a passionate team of over 60 professionals24th June, 2025Due to our exciting expansion, we have an exceptional opportunity for an experienced Truck Service Leader to join our dynamic team at Patterson Cheney Trucks. As an Assistant Service Manager, you will support our Service Manager and work alongside a passionate team of over 60 professionals in a thriving environment!About the Role:As the Truck Dealership Assistant Service Manager, you will ensure our service department runs seamlessly. Your key responsibilities will include:Overseeing daily service operations with precisionUpholding Patterson Cheney''s exceptional service standardsIdentifying and implementing opportunities for continuous improvementEnsuring customer satisfaction while maximising salesCollaborating effectively with the parts departmentProfessionally managing customer inquiries and complaintsMaintaining accurate service recordsImplementing and enforcing departmental policies and proceduresStaying updated on industry trends in truck maintenance and repair24th June, 2025Due to our exciting expansion, we have an exceptional opportunity for an experienced Truck Service Leader to join our dynamic team at Patterson Cheney Trucks. As an Assistant Service Manager, you will support our Service Manager and work alongside a passionate team of over 60 professionals in a thriving environment!About the Role:As the Truck Dealership Assistant Service Manager, you will ensure our service department runs seamlessly. Your key responsibilities will include:Overseeing daily service operations with precisionUpholding Patterson Cheney''s exceptional service standardsIdentifying and implementing opportunities for continuous improvementEnsuring customer satisfaction while maximising salesCollaborating effectively with the parts departmentProfessionally managing customer inquiries and complaintsMaintaining accurate service recordsImplementing and enforcing departmental policies and proceduresStaying updated on industry trends in truck maintenance and repairAbout You:Proven leadership experience in dealership truck serviceAmbition to advance within service managementStrong understanding of service department KPIsProficient in truck maintenance and repair processesExcellent customer service and communication skillsEffective management of customer interactionsStrong organisational and time management abilitiesTeam-oriented with the capacity to thrive under pressureCompetent in dealer software management and proficient in PC skillsCurrent VIC Heavy Vehicle drivers licenseWhats In It for YOU?Competitive Salary Package: Enjoy a competitive salary, car, and commission structure.Career Advancement:As we continue to expand, take advantage of outstanding career growth opportunities to drive your career and become our next Service Manager.Ongoing Training: Benefit from continuous on-site and off-site training and development.Exclusive Discounts: Access to Patterson Cheney Cars and Trucks discounts.Job Security: Work with a stable, independent, family-owned business.Positive Culture: Join a people-focused environment where we enjoy our work, celebrate our successes.How to Apply:Ready to take the next step? Please attach your resume, which will be directed to our Talent Acquisition Specialist.The successful applicant will be required to undergo a National Police Check.Why Join Patterson Cheney Cars and Trucks?As an AIA Automotive Employer of the Year 2023/2024, Patterson Cheney Group proudly employs over 800 individuals and is one of Australias largest automotive businesses. We represent prestigious brands, including Isuzu, Western Star, MAN, and more. Since 1915, our success has been built on a strong foundation of customer service, driven by our independent family values that emphasise enjoyment in the workplace.We are an equal opportunity employer, welcoming qualified candidates of any gender, race, religion, or age with full rights to work in Australia. Join us and be part of something great!Apply For Job #J-18808-Ljbffr