Job Title

Base salary, incentives, shares, discounts & more!We are on the hunt for a newCustomer Care Consultantto join ourteam inAlbury NSW!In this key role you''ll be working within the warehouse supporting the trade store where needed. Youll be the face of our business, serving customers and helping us drive operations across the branch.Were looking for a customer focused all-rounder who is happy to get stuck in and help in all areas, and most importantly someone who loves providing exceptional customer service!We have fantastic career development opportunities; this is your chance to join a Wesfarmers business and start your long term future with us today!Your key responsibilities include, but not limited to:Receiving, sorting and labelling incoming goods from suppliers, ensuring they are recorded and tracked in our systems correctlyOperate machinery to assist with the daily requirements of receiving, picking, packing and dispatch of goodsStock replenishment, general housekeeping and maintaining the presentation of our Trade Store and WarehouseProactively drive efficiencies in the Trade Store and Warehouse, ensuring a high level of safety and service is maintainedServing customers face to face and via phone/email, following up customer requests, sourcing parts, and following up ETAs on backordersTo be successful, you will have:Proven experience in a trade store, retail, or warehouse environmentFriendly and well-developed customer service skills, with a customer first approachExcellent time management capabilities, and clear verbal/written communicationProactive and motivated problem solver, and has a team player mentalityForklift license and experience desirable (or a willingness to obtain)Good computer and MS Office skills (experience using RF devices a bonus)A desire to develop and grow your career with usCULTURE & BENEFITSTo ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:Permanent salary and other incentivesTeam member discount card to use at Kmart, Bunnings, Target & OfficeworksAttractive Wesfarmers share plans every yearHighly successful Refer-A-Friend program earn up to $2,000 for each referral!Team events and celebrations to recognise our amazing Team MembersFurther Wesfarmers discounted offers from over 300 corporate partnersGenerous paid parental leave policy & more!NEXT STEPSIf you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.OUR STORYBlackwoods is Australias leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the worlds best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and lets help more people build a better Australia.Unlock job insightsSalary match Number of applicants Skills matchRetail & Consumer Products 1,001-5,000 employeesBlackwoods is Australias leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products. From the Sydney Harbour Bridge to your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, means that our team members also have endless opportunities to build a fulfilling career and help more people build a better Australia.Blackwoods is Australias leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products. From the Sydney Harbour Bridge to your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, means that our team members also have endless opportunities to build a fulfilling career and help more people build a better Australia.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsMountain Trail RVAlbury, Albury Area NSW22h agoSpare Parts AdministratorWodonga, Yarra Valley & High Country VIC11d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr