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Job Title


Customer Experience Coordinator


Company : Ahbgroup


Location : Bendigo, Australia


Created : 2025-07-03


Job Type : Full Time


Job Description

Sherridon Homes is one of the fastest growing and successful housing companies in Australia. With a healthy pipeline of more than 2,500 homes, we continue to grow and are currently seeking a Customer Experience Coordinator to join our supportive and dynamic team in Bendigo.This role will play a crucial role in taking care of our customers from sales acceptance all the way through to handing over the keys to their new home.The RoleYou will deliver an exceptional journey to our customers, building a home experience.Work within a tight-knit and supportive team.Establish strong networks with internal and external stakeholders.Utilize technology, internal systems, industry knowledge, and AHB Group software to deliver a seamless customer experience.Maintain accurate data entry in line with the Customer Journey and AHB Group policies and procedures.Support the Construction team to achieve higher standards for our customers.About YouYou have a high emphasis on Customer Service.A caring/empathetic nature when dealing with clients and colleagues.Well-developed communication skills.High level of personal presentation.Driven with a Can Do attitude.Strong attention to detail.Enjoy the excitement of being part of a rapidly expanding business.Qualifications and ExperienceQualifications in the building industry are highly regarded.Highly developed computer literacy skills.Able to prioritize and handle a large workload.A strong work ethic and ability to multi-task.Strong written & verbal communication skills, including a professional phone manner.What''s on OfferA passionate and fun team.Training, development, and mentoring.Opportunities to grow within the organization.Above-market salary.Lollies, coffees, lunches, extravagant company events.Diversity, inclusion, and a bunch of fun people doing fun things.Onsite parking.Next StepsIf it sounds like you, we encourage you to apply today to get the process started. We look forward to your application.Please note: You must have unlimited Australian work rights to be considered for this role, as well as being able to interview in person.To all agency partners and prospective recruiters: we are confident in fulfilling this role ourselves. #J-18808-Ljbffr