Job Title

Company DescriptionFairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotlands most iconic 5-star luxury hotels and resorts in the home of golf.Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.Job DescriptionAn exciting opportunity for an Events Operations Manager has arisen at Fairmont St Andrews! We are looking for someone to be responsible for all services related to banquet operations and work alongside their hardworking team.A little more about what you will be doing:Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceFollow departmental policies, procedures and service standardsEnsure all functions maintain a first class and positive visual impact; including ambiance, dcor and service deliveryCoach and train the team in all aspects of the departmentFollow the annual budget and administer it in a fiscally responsible mannerEnsure all financial reporting is maintained and accurate billing for each banquet meeting is recordedRespond to guest concerns and react quickly and professionallyAssume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as requiredAttend pre-conference meetings with clients to confirm all relevant details are communicatedLiaise with the Event Planning Team to ensure that a common vision in direction is further developed, shared, and maintainedBalance operational, administrative and Colleague needsConduct regularly scheduled departmental meetingsOther duties as assignedQualificationsTwo Years Previous leadership experience in banquet operations or multi-unit food and beverage required Excellent communication and organisational skillsHighly responsible & reliableProven ability to build a strong and diverse teamAbility to focus attention on guest needs, remaining calm and courteous at all timesEligible to work in the UKAdditional InformationWhat is in it for you:Staff shuttle service to/from St AndrewsComplimentary staff canteen50% off dining in our Food and Beverage outletsEmployee rates for Spa treatments and green feesAccess to gym and pool servicesGrowth opportunitiesOn-the-job trainingRegular social events #J-18808-Ljbffr