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This vacancy has now expired. Please see similar roles below...Job DescriptionChallenge yourself in a dynamic people management role for our 24/7 international operations.Together well lead a large team of Flight Attendants in safety, service, and productivity.This is a permanent full-time opportunity based at Melbourne International Terminal.As a Crew Experience Manager in our Qantas International business, you will focus on leading and managing the end-to-end employment relationship for a team of approximately 150 Flight Attendants and Business & First-Class Flight Attendants. Your role will be integral in ensuring a continual focus on safety, service, and productivity, whilst cultivating a high-performance culture amongst a large, diverse, and industrialized workforce. Through effective people management and collaboration with partner areas to address trends affecting Cabin Crew service delivery and productivity, you will contribute significantly to business objectives. As a member of our leadership team, you will also be required to support our 24/7 operation by participating in an on-call roster every 6 weeks to support our crew.Youll have:Ability to work early mornings and late evenings and participate in our on-call roster.Knowledge of the industrial context and influencing outcomes with unions.Proven ability in developing individuals and building effective, high-performing teams.Proven communication, facilitation, presentation, and diplomacy skills.Experience working within industrialized workplace environments with case management and investigation experience.Developed business acumen and personal commitment to service excellence.Ability to manage business as usual activities while leading various business projects.Sound judgment and fit-for-purpose solutions to meet an ever-changing customer and employee landscape.Proven ability to motivate, lead, and influence others.Why the Qantas Group?Youll join a team where creativity and passion are encouraged. Our people come together to dream big and deliver successfully. There are many opportunities across our team, allowing you to grow both personally and professionally. Your development is a priority supported by on-the-job training, coaching, and formal training opportunities. While you may start in this role, we have a strong track record of supporting career development in many directions.The Qantas employee benefits program offers amazing benefits beyond travel.Enjoy heavily discounted air travel within Australia and globally, for you and your family and friends, along with exclusive deals on accommodation and holidays.Flexible leave options, including 18 weeks paid parental leave (plus superannuation on all paid and unpaid parental leave until your child turns 1), and additional purchased leave options for eligible employees.Access to thousands of rewards through partnerships, including discounts on shopping, food, wine, insurance, health, leisure, and entertainment. Salary packaging options are also available.Support for your wellbeing through mental health resources, an interactive wellbeing app, and tailored nutrition plans.The Qantas Group is committed to diversity and inclusion, encouraging applications from people with disabilities and providing support or adjustments during the recruitment process.Founded in Queensland in 1920, Qantas is Australias largest airline, operating regional, domestic, and international flights with subsidiaries supporting its operations. #J-18808-Ljbffr