Job Title

Reports To: National Sales Manager & Head of SalesEmployment Type: Permanent Full-Time (minimum 4 days a week)ABOUT USWe produce original Australian-designed furniture and accessories for interior designers, architects, and consumers worldwide. Our mission is to build a global brand that showcases the best of Australian design, empowering designers to do what they love while delivering world-class, accessible design.OUR TEAMTo produce great work, you need a great team who love what they do, enjoy working together, motivate each other and are always striving for new challenges and improvements. This is our team, and hopefully you too! Being part of a small and always growing business, you will be encouraged to suggest improvements and implement changes as we grow and change. We value input from all team members, and enjoy working together to achieve our ambitious goals.ABOUT THE ROLEThe primary focus of the Client Relationship Manager is to provide outreach and support to our clients, act as a brand ambassador and to be the face of our brand for their region.You will be part of a passionate Sales team, working closely with the National Sales Manager and Project Consultant to increase sales and to grow our market presence.The role is a mix of working autonomously through client facing activities and outreach, while also working collaboratively with our internal teams that manage sales administration from our Sydney HQ.CORE RESPONSIBILITIESFoster and develop new relationships with architectural and interior design practicesConduct regular, planned visits to design firms and engage in meaningful and productive dialogue about our products and projectsBuild relationships with project managers, end users and buildersCollaborate with the National Sales Manager to develop and execute sales strategies that drive growth and strengthen relationships with our clientsProvide clients with sample pieces, swatches and any additional support materialsOrganise and host specific A&D events in accordance with allocated budgetsAchieve sales budgets and activity goalsProvide accurate forecasting and reporting for individual monthly salesTrack and stay on top of important project opportunitiesMaintain up-to-date records in the CRM to support team visibility and ongoing relationship managementDirect inquiries to appropriate teams, and oversee major quotes & product proposalsAttend industry events, exhibitions and client entertainment activities as requiredCreate and conduct regular client presentations and face-to-face meetingsMaintain strong working relationships with internal teamsREQUIREMENTSA passion and interest for Australian DesignExperience in the furniture industry (preferably commercial furniture) with a proven track record of client relationship experience/managementHighly motivated, with a proven ability to work autonomouslyAbility to work in a fast-paced environment, with shifting deadlinesExcellent communication skills, written and verbalStrong organisational and time management skillsDetail oriented and data savvy, with ability to use data to inform decisionsExtensive CRM experience, and Computer proficient (G Suite)A strong work ethic and team first mentalityExcellent customer service standards and ethical approach to workAbility to prioritise and multitask day to day and with shifting prioritiesExcellent presenting skills, phone and email mannerDown to earth, fun and ambitiousMust be able to tell one good joke a week through either memes, gifs or interpretive danceSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesDesign ServicesReferrals increase your chances of interviewing at DesignByThem by 2xGet notified about new Client Relationship Manager jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 month agoRegional Sales Manager (International Student Recruitment)Melbourne, Victoria, Australia 1 week agoDigital Marketing Specialist (Account Manager)Preston, Victoria, Australia A$90,000.00-A$100,000.00 1 day agoSouth Melbourne, Victoria, Australia 1 week agoBusiness Development Manager - 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