Job Title

Audit Manager, Retail Banking Services - 12 month contractAt CommBank we are proud to support flexibility, lets discuss what this means for youThe Commonwealth Bank of Australia (Bank) is Australia''s leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers needs.In Financial Services, we support the Groups strategy of building tomorrows bank today for our customers, through a focus on three key priorities of trust, resilience and capital generation. Financial Services partner with all areas of CommBank to specialist advice, support and services in finance, audit, treasury, property, procurement, climate strategy and investor relations.See yourself in our teamOur Group Audit and Assurance (GA&A) team are the internal audit function for the Group. Their primary purpose is to provide independent and objective assurance of the effectiveness of the Groups risk management, controls and governance processes.Retail Banking Services (RBS) is the largest business in CBA, delivering a seamless banking experience to more than 10 million personal and small business customers, helping them at all stages of their lives whether its opening their first account, saving for a wedding, buying their first home, or planning for their retirement. The RBS business portfolio include Home Buying, Everyday Banking, Consumer Finance, Customer Service Direct, Customer Service Network, Customer Service Lending, Wealth & Private, and Customer Engagement & Digital.Key areas within RBS include:Home Buying & Mortgage BrokersConsumer Finance (e.g. Credit Cards and Personal Loans)Everyday Banking - Transaction, Saving and Deposit accountsDigital BankingCall Centres, Digital Messaging and CollectionsAs digital technology disrupts and transforms entire industries and ways of working, GA&A is committed to keeping pace and continually reimagining themselves with the latest global best technology and innovation. Evolving customer expectations and pace of change require GA&A to support the business with new insights and risk coverage that puts customers first and to to continue to provide insightful assurance to the Board.GA&A has increasingly embedded digital assurance into audit activities, injecting Artificial Intelligence (AI) into routine control testing and using digital tools to improve the overall experience for employees. The next phase of our transformation is enabling continuous, data driven assurance across the 3LoA.Do work that mattersThis role is to support the Senior Audit Manager and Executive Manager in delivering quality audits.The GA&A RBS team adds value to the Group by:Delivering a professional and highly valued audit service to the business and Groups Audit & Risk CommitteesProviding objective assurance on risk management to key customers (e.g. Group Executives and their leadership teams) to secure the financial wellbeing of the Banks customersIdentifying issues and commercial insights as part of high-quality audit reports, which improve customers banking experience.Developing and implementing global best technologies (data, analytics and AI) in its assurance delivery, increasing efficiencies.This is a 12-month term contract role, with potential for a permanent role.Were interested in hearing from people who will aspire toIn line with CBA Internal Audit Methodology build, review and deliver effective and efficient assurance of the Retail Banking Services portfolioEffectively support, supervise and deliver assigned scope areas of the audit from Planning, Fieldwork, Reporting, and through to audit closure including administration of key audit stage-gates in the audit electronic workflow systemSolve problems by applying innovative thinking and actively participate in processes to capture and act on innovation ideas, which improve the way we workDraft issues and agree factual accuracy and ratings with the Team Leader and the stakeholders, as well support the Team Leader in preparing simple, pragmatic and easy to read audit reporting, including audit reports and issue logsCreate and develop independent and objective relationships within GA&A, the bank and externally to enable effective knowledge sharing and collaborationOther qualities you may possess includePrior experience in an Internal Audit or Credit Risk Management (Line 1 or Line 2), focusing on Retail BankingAbility to demonstrate a strong understanding of the key inherent risks and the end-to-end control environment associated with Retail Banking services and productsInternationally recognised risk, audit or relevant professional qualificationsDemonstrated ability in building strong customer relationships based on credibility, rapport and trustWorking with us meansWhether youre passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our website.Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you''re excited about this opportunity but you don''t meet every single requirement, or your experience doesn''t align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.Were determined to make a real difference for Australias first peoples. We encourage all interested applicants to apply. If youre already part of the Commonwealth Bank Group (including BankWest), youll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.**Apply Now to live your best life, by doing your best work with us! **If you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.We''re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.At CommBank we are proud to support flexibility, lets discuss what this means for youThe Commonwealth Bank of Australia (Bank) is Australia''s leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers needs.In Financial Services, we support the Groups strategy of building tomorrows bank today for our customers, through a focus on three key priorities of trust, resilience and capital generation. Financial Services partner with all areas of CommBank to specialist advice, support and services in finance, audit, treasury, property, procurement, climate strategy and investor relations.See yourself in our teamOur Group Audit and Assurance (GA&A) team are the internal audit function for the Group. Their primary purpose is to provide independent and objective assurance of the effectiveness of the Groups risk management, controls and governance processes.Retail Banking Services (RBS) is the largest business in CBA, delivering a seamless banking experience to more than 10 million personal and small business customers, helping them at all stages of their lives whether its opening their first account, saving for a wedding, buying their first home, or planning for their retirement. The RBS business portfolio include Home Buying, Everyday Banking, Consumer Finance, Customer Service Direct, Customer Service Network, Customer Service Lending, Wealth & Private, and Customer Engagement & Digital.Key areas within RBS include:Home Buying & Mortgage BrokersCustomer Service Lending - MortgagesConsumer Finance (e.g. Credit Cards and Personal Loans)Everyday Banking - Transaction, Saving and Deposit accountsDigital BankingCall Centres, Digital Messaging and CollectionsAs digital technology disrupts and transforms entire industries and ways of working, GA&A is committed to keeping pace and continually reimagining themselves with the latest global best technology and innovation. Evolving customer expectations and pace of change require GA&A to support the business with new insights and risk coverage that puts customers first and to to continue to provide insightful assurance to the Board.GA&A has increasingly embedded digital assurance into audit activities, injecting Artificial Intelligence (AI) into routine control testing and using digital tools to improve the overall experience for employees. The next phase of our transformation is enabling continuous, data driven assurance across the 3LoA.Do work that mattersThis role is to support the Senior Audit Manager and Executive Manager in delivering quality audits.The GA&A RBS team adds value to the Group by:Delivering a professional and highly valued audit service to the business and Groups Audit & Risk CommitteesProviding objective assurance on risk management to key customers (e.g. Group Executives and their leadership teams) to secure the financial wellbeing of the Banks customersIdentifying issues and commercial insights as part of high-quality audit reports, which improve customers banking experience.Developing and implementing global best technologies (data, analytics and AI) in its assurance delivery, increasing efficiencies.This is a 12-month term contract role, with potential for a permanent role.Were interested in hearing from people who will aspire toIn line with CBA Internal Audit Methodology build, review and deliver effective and efficient assurance of the Retail Banking Services portfolioEffectively support, supervise and deliver assigned scope areas of the audit from Planning, Fieldwork, Reporting, and through to audit closure including administration of key audit stage-gates in the audit electronic workflow systemSolve problems by applying innovative thinking and actively participate in processes to capture and act on innovation ideas, which improve the way we workDraft issues and agree factual accuracy and ratings with the Team Leader and the stakeholders, as well support the Team Leader in preparing simple, pragmatic and easy to read audit reporting, including audit reports and issue logsCreate and develop independent and objective relationships within GA&A, the bank and externally to enable effective knowledge sharing and collaborationOther qualities you may possess includePrior experience in an Internal Audit or Credit Risk Management (Line 1 or Line 2), focusing on Retail BankingAbility to demonstrate a strong understanding of the key inherent risks and the end-to-end control environment associated with Retail Banking services and productsInternationally recognised risk, audit or relevant professional qualificationsDemonstrated ability in building strong customer relationships based on credibility, rapport and trustWorking with us meansWhether youre passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our website.Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you''re excited about this opportunity but you don''t meet every single requirement, or your experience doesn''t align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.Were determined to make a real difference for Australias first peoples. We encourage all interested applicants to apply. If youre already part of the Commonwealth Bank Group (including BankWest), youll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.**Apply Now to live your best life, by doing your best work with us! **If you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.We''re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 02/07/2025About the companyThe Commonwealth Bank of Australia, or CommBank, is an Australian multinational bank with businesses across New Zealand, Asia, the United States and the United Kingdom.NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr