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Join to apply for the Guest Service Officer - Communication Centre (Part-time) role at Hyatt4 days ago Be among the first 25 applicantsJoin to apply for the Guest Service Officer - Communication Centre (Part-time) role at HyattAbout HyattAt Hyatt we care for people so they can be their best. Care comes from an authentic place ofAbout HyattAt Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt ZilaraThe RoleOur Communication Centre is the hub of all phone calls across all divisions at Grand Hyatt Melbourne. This position requires someone who can convey energy and sincerity over the phone and to provide exceptional customer service to all guests, both internal and external. In addition to taking charge of key communication channels in our large and fast-paced hotel, the position also calls for the overseeing of key administration tasks to support the overall Rooms Division.The successful candidate must possess an ability to convey a ''smile'' over the phone and provide an engaging and efficient interaction to our guests. Aspects of the Guest Service Officer position include varying shift including overnights and weekends. In addition, computer literacy and ability to time & task manage are essential.The successful candidate will haveAn amazing personality across the telephoneA genuine interest and passion for providing customer serviceBasic Computer Skills particularly in the use of MS Office with preferably some knowledge of Fidelio/OperaAvailability to work a rotating roster, including late evenings, weekends, overnights and public holidaysMUST have working rights in AustraliaBenefitsWith enriching work comes amazing rewards! Just some of our associate benefits include:Above Award wage ratesDiscounted meals in our trendy associate restaurantComplimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only)Discounted accommodation rates for associates as well as friends and familyFood and Beverage discounts at Australian-based Hyatt propertiesFully laundered uniformsLearning & Development opportunitiesDiscounted Gym Membership at our City ClubHow to Apply?Please click the Apply Now button. Dont forget to include a cover letter and let us know why youre passionate about joining our team.Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionManagement and ManufacturingIndustriesHospitalityReferrals increase your chances of interviewing at Hyatt by 2xSign in to set job alerts for Guest Service Officer roles.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 year agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoRingwood East, Victoria, Australia 19 hours agoGuest Service Agent Lancemore Crossley St. MelbourneMelbourne, Victoria, Australia 2 weeks agoMelbourne Airport, Victoria, Australia 2 weeks agoOvernight Guest Services Officer Front OfficeMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoOvernight Guest Services Officer Front OfficeMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 1 week agoGuest Service Agent Lancemore Lindenderry Red HillRed Hill South, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 weeks agoOvernight Guest Services Officer Front OfficeMelbourne, Victoria, Australia 2 weeks agoThomastown, Victoria, Australia 18 hours agoSpringvale, Victoria, Australia 9 hours agoSouth Yarra, Victoria, Australia 4 weeks agoLangwarrin, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 18 hours agoDandenong, Victoria, Australia 1 month agoGuest Service Agent (Part Time) | InterContinental Melbourne The RialtoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr