Job Title

Train retail teams and make an impact across AUS!Shape meaningful first impressions and long-term success.At James Lane | Sleeping Giant, we believe furniture is more than just functionalits the foundation of a beautiful home. With over 40 years as a proud Australian family-owned business, weve been helping our customers create timeless and elegant spaces they love. Now, were looking for someone who shares our passion for people and great experiences to join our team.Were looking for a Training & Onboarding Coordinator with proven experience in retail to lead the way in delivering powerful, consistent, and inspiring onboarding experiences for our in-store teams. If you''re passionate about people, know the fast-paced world of retail inside out, and love the idea of helping others succeed, this role could be the perfect fit.Why This Role Is DifferentThis isnt your typical behind-the-scenes role! Youll be out in stores, meeting new team members, and making their first days memorable. Youll travel (mostly by plane) across QLD, VIC and SA to support onboarding and training face-to-face, while also getting hands-on in-store, so being able to lift up to 20kg is part of the job. But its not all movement. Your office or work-from-home days are just as important, giving you space to plan, create, and refine impactful training programs that shape real retail success.What Youll Be Doing:Training & DevelopmentDeliver structured training to new team members (both online and in-store) covering everything from systems and sales to customer serviceProvide ongoing training to existing employees to support development and product knowledgeCreate and maintain engaging training materials: handbooks, presentations, and digital learning modulesTrack and report training participation and outcomes to HR and States ManagersUse feedback and performance data to continuously improve training content and deliveryOnboarding CoordinationOwn the onboarding process from start to finish: scheduling, materials, inductions, and supportBe the go-to person for new hires, answering questions and guiding them through their early daysCollaborate with HR, States Managers, and the Manager Trainer to ensure a seamless and structured experienceEnsure all onboarding tasks, such as contracts, systems, policy sign-offs, are completed accurately and on timeGather feedback from new team members to improve our onboarding journeyWork closely with Store and States Managers to identify training needs across locationsBe ready to hit the road! Youll travel domestically as needed to deliver hands-on training and onboarding support in storesWhat Youll Bring:Experience in training, onboarding, or learning and development (bonus if its in retail)Strong organisational and time management skillsExcellent presentation and communication skillsHigh attention to detail, especially in managing documentation and learning toolsProficiency in Microsoft Office; LMS experience is a bonusAdaptability and a positive attitudeyou thrive in dynamic, people-focused environmentsTravel across Greater Sydney and interstate to deliver face-to-face training and support in-storeWhy Youll Love It HereCompetitive salary package including car allowanceGenerous staff discounts across both James Lane and Sleeping Giant brandsOngoing support and training to grow your skills and confidenceBe part of a supportive team with a genuine passion for helping people succeedJoin a business with over four decades of history, known for elegant design, quality craftsmanship, and customer careReady to help us welcome the next generation of James Lane | Sleeping Giant team members?Apply now and be part of something timeless.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Are you comfortable and able to lift up to 20kg? Which statement best describes your right to work in Australia: What''s your expected annual base salary? Do you have experience as a Trainer and/or Onboarding Coordinator?Learning and Organisational Development AdvisorRe.GroupNorth Sydney, Sydney NSW3d agoTalent & HR OfficerCapri HoldingsSydney NSW3d agoDouble Bay, Sydney NSW2d agoWhat can I earn as an Onboarding Coordinator #J-18808-Ljbffr