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Join to apply for the Enrolled Nurse - Clinical Operations role at Montu2 days ago Be among the first 25 applicantsJoin to apply for the Enrolled Nurse - Clinical Operations role at MontuGet AI-powered advice on this job and more exclusive features.Company DescriptionMontu is Australias largest healthtech business focused on alternative healthcare. Through our Alternaleaf clinic, SAGED education platform, and Leafio dispensing network, we connect patients, clinicians and pharmacies with accessible, evidence-based treatment pathways.Company DescriptionMontu is Australias largest healthtech business focused on alternative healthcare. Through our Alternaleaf clinic, SAGED education platform, and Leafio dispensing network, we connect patients, clinicians and pharmacies with accessible, evidence-based treatment pathways.As the founding member of Cannabis Council Australia and a two-time Deloitte TechFast 50 winner (#1 in 2022 and 2023), Montu continues to lead the way in shaping the future of alternative healthcare. Were proud to be ranked #1 on LinkedIns Top Startups Australia 2024.This is a work from home role, based in Australia, with optional access to co-working spaces in Sydney, Melbourne and Brisbane.Job DescriptionJoin a fast-paced, patient-centred telehealth team thats redefining how healthcare is delivered. Were looking for an Enrolled Nurse to join our Clinical Operations team on a fixed-term contract for approximately five months, from late August 2025 through to early February 2026 to cover parental leave. This role is a unique opportunity to play a key part in delivering compassionate, high-quality support across a range of clinical administration, patient care and team collaboration tasks.You''ll be working closely with doctors, nurses, and our patient support teams to ensure every patient receives efficient, thoughtful care and support. If you thrive in a virtual care environment, are confident in clinical administration and love working in a close-knit, collaborative team, this could be a great fit for you.Key ResponsibilitiesAs part of the Clinical Operations team, youll support the smooth day-to-day running of the clinic through a mix of administrative, clinical, and patient-focused tasks:Liaise with clinic teams and doctors to support seamless patient careManage treatment letter requests (e.g. travel, workplace, court, discharge)Assist with escalations, including prescription issues, complaints, pharmacy and doctor escalationsPatient follow-ups, risk assessments and rebookingsPatient Support, including booking assistance, documentation, and system uploadsSupporting Doctors: triage Slack channels, monitor inboxes, and upload documentsProvide non-judgmental, patient-centred care under RN supervisionMaintain accurate and timely medical recordsCollaborate with your team to deliver a consistent, high-quality patient experiencePlease NoteShortlisted applicants will be required to complete an IT proficiency test prior to progressing to the interview stage. As this is a digital-first environment, strong computer skills are essential.QualificationsWhat We''re Looking ForWere seeking a proactive and compassionate Enrolled Nurse who brings clinical know-how and strong operational awareness. Youll be comfortable navigating virtual systems and confident working independently within a highly supportive team.Skills And QualificationsEnrolled Nurse with current AHPRA registration (no practising restrictions)Minimum 3 years of nursing experienceTelehealth or virtual care experience is highly desirableBackground in mental health or medicinal cannabis (preferred but not essential)Strong IT skills, with the ability to learn new systems quicklyExcellent written and verbal communication skillsGreat time management and the ability to prioritise in a busy, dynamic environmentAttention to detail with clinical and legal documentationEmpathetic communication and patient-centred support under RN supervisionThe ability to simplify and communicate complex concepts to patientsAdditional InformationYou will be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.Other Benefits IncludeGaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.Enjoying discounts with over 450 retailers through our Reward and Recognition platform.The freedom of a full-time, work-from-home role.Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.Mental health support through our wellbeing platform, Unmind.A private health insurance discount through Medibank.Up to 8 weeks of paid parental leave.Swag kits to celebrate key milestones in your journey with us.Enhance your home office with our work from home equipment allowance benefit.Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderReferrals increase your chances of interviewing at Montu by 2xGet notified about new Licensed Practical Nurse jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr